Khipu Management Cybernetics Club Meeting 2010/03/12

Communication is a…

Workflow element (Systems 2 & 3)

Information as a resource, Measuring (3 vectors)

Harmonization of models between two VS's (System 4)

Language=metamodel, Conflict because of misunderstanding, Translation

Harmonization of motivations between two VS's (System 5)

Alhedony (approval/disapproval)

Communicative approach to management

упоминаемые здесь S-O, S-S' отношения - не типология объектов, а абстрактные модели  

Any relationship between people are a subject-subject relations

It is emotional accent More precisely, S-S model is at the heart of human relations Moreover, it is possible to assert that any S-O relations are not independent, and are "inside" S-S relations and have no sense outsude it

The subject-objective relations arise when one of subjects agrees to be an object

I.e. by operation of the subject over by itself {Si=(Si'->Si")}=>{(Si=O)Sj} It is not obligatory to agree, or to realise, but it will be the reason of change of own status      

Model of subject-object interaction is applicable to certain styles of management

To all Productively - to many Effectively - to the majority with understanding of convention and presence of S-S context and corresponding applying it    

But it does not work in many other cases, especially in complex social systems, such as large business, the state, etc. where the conflict of interests plays a main role in development

It is not sufficient for management when actors, as a matter of fact situations, have a subjectivity in such volume and character, as will not cope with it by using the methods of management based on S-O model Since the purposes and objects of management

Communication is the basic function and the management tool in the subject-subject systems

And the basic problem And we mean convention of allocation S-S systems in sense of adequacy of the description of situation by S-S models

Adjustment of mutual relations between managers quickly solves 80% of problems of the company

Adjustment of communications in the community, the companies, other complex social systems Not necessarily between managers and, in a sense, not necessarily personal relations Instrumentally, it is possible to imagine a case when it is enough to let out the order It is necessary to fulfil separately a theme: what is the communications and communicative system from the point of view of management then, in particular, qualification of the communicative approach as variety reduction will stop

Well organised communication, Common language, Clear understanding of interests

Well organised conflict, Kinds of conflicts, Conflict of interests, Harmonization procedure, Clear understanding of interests, Conflict because of misunderstanding, Common language development, Interface between Systems 4

Autonomy

How to delegate powers not losing the control?

"Is everything OK with the business?", How many parametres are necessary to answer this question? It is good, if 5 to 7, online-version of the situation room, Ergonomics, Beer's Situation room for Cybersyn, The panel of the fighter pilot, "Datapult" project

How to delegate powers to work efficiently?

Budjeting vs KPI

Influence of "spirit of leader", His/her job is only to seat in his/her office room. Then everyone works. If he/she leaves an office, work stops., How to overcome?, Nonreproductivity (Korolev is an unique person), Sergey Korolev (russian famous rocket & space engineer)

Tool: triggers (from Lean Production) = alhedonic signal

How to make paper at the office never run out?, It is necessary to put from above on last pack of a paper the instruction, how to order a paper. And each employee will can order it when will see this instruction., To make so that a box in which the paper lies might weight the rest and ERP automatically might generate purchase inquiry if the weight of a paper has fallen below the bound, Automatic decision-making?

Technology of self-management (Stanislav Shatsky, Anton Makarenko)

interesting experience, IMHO it is quite applicable now, I am trying something like

Autonomy of subsystems, Collective responsibility

Economical self-management (team contract)

Delegating principle

Institution of duty

Matrix structure

Formation of homeostat

Modelling of an enterprise

Modelling a separate activity aspects

Economics

Marketing

Staff

Management

...

Forecasting and digital experiment before applying a changes

What will be if?..

System 4 (model)

VSM as a tool to change a company quickly

How does it do today?

What do we want?

How do we make it?

What will be?, Consequences

Adapt not to changes but to speed of changes

VSM criticism: multiagent model as a more adequate to social systems

"Hindsight": The metasystem and the envirinment are differend by control relations. Metasystem does control action to subsystem but the environment is a condition of self-management of the system.

Cybernetic response: concept of a diffuse viable system

Permanent reorganization of structure

Exchange of elements (sub-subsystems) between subsystems

Exchange of (sub)subsystems with the environment

Self-organization (synergetics)

Interaction models

Communicative approach

I wouldn't include S→O into a communicative approach, it's rather operative approach for me. What do you think?

Subject→Object, Management through the problem statement and control of execution (feedback), Three vectors, Realtime, Future state of the system is known initially, Examples: a turner who turns a part by the lathe, an archer shooting at a target

Subject↔Subject, Management through a well-organized communication, Each member of system pursues the own aims and if orders from above contradict them they are actively sabotaged below., Harmonization of motivations, In the initial state is unknown where the system will come in the future

Sign systems (the subject co-operates with theyself through a "thing")

It's good that isn't forgotten Through a "thing", it's subtler than a language

Mathematics

Language, Cybernetic theory of language

Subject↔Nature

Strictly speaking, nature isn't an object, Why?, Subject is a part of nature, Absence of a specific goal (desirable final condition), Natural-science researches, Example with galaxy, Co-evolution, Direct computer- brain interface, Deleting a border between resources of an individual brain and global network possibilities, The Metabrain?, Demographic transition, Transhumanism, Machine translation and speech recognition, Drop the language barrier, How?, Holistic approach, Ecology

Management

Cybernetics

Key notion: variety

Psychology

Key notion: communication

Psycology and cybernetics are two languages telling about the one, Neurocybernetics, The interests conflict

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