Computer Basics/Troubleshooting Class

Ideas that I may be working into a class. Stephanie Zimmerman Training Coordinator Library System of Lancaster County http://lslctraining.blogspot.com

Identifying ports on a computer

USB

Serial

Network

Mouse

Keyboard

How to explain the problem

When to do a soft reboot or hard reboot

Wi-Fi

How to access

Troubleshoot

CybraryN

CybraryNet

CybraryQue

CybraryPrint

CybrarySite

Printers

How to set default

jams

Virus/Spyware

Scanners

Troubleshoot - common problems