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eCommerce Organization
By Bob Williams http://MerchantStand.com My thoughts on the areas that comprise an effective eCommerce operation.
Experience and Usability
process maps
use cases
prototypes
mockups
Release Management
See also - http://merchantstand.com/2011/11/software-release-management-its-more-than-an-it-thing/
requirements and specifications
feature prioritization
business case and modeling
go-live deployment communication
Demand Management
integrations
search
print media
social media
digital media
online media
offers
Retargeting
Product Management
search
comparison
cross selling
merchandising
voice of customer
Content Management
client setups
product setups
marketing content
Solution Ownership
results
financial
market
employee engagement
