Brightstar 7th Intranets and Portals Conference Key Themes

Content 2.0

knowledge flows

staff driven content

staff driven content

creating conversations

links to radical trust

Content 2.0

Kaizen

use the long tail of business problems

don't try to solve the huge business issues in one go

find out what's bugging you and deliver simple solutions

Open Source is a real option

some of the solutions are mature

there are thriving communities

support is available

as is local deployment expertise

Sharepoint is ready

but...

it won't solve missing human factors in collaboration

and

it's a platform for service delivery

you have to implement it well for it to work

it integrates very well with other tools

get experienced people to help

there are lots of resources

Maturity and pragmatism

Trains, tickets and toilets

don't boil the ocean

Intranets are like David Brent

Radical Trust

a blog is an unexploded bomb

users will contribute

users will contribute

users will contribute

users will contribute

people don't deface things

Learning from each other

as Intranet professional

real success stories

and willingness to share failures and lessons learned

Intranet Leadership Forum

Web 2.0 concepts

the perpetual beta

'Facebook' concepts on staff directories

Usability, usability, usability

user centred design

rage and anger

listen and watch

Michael Sampson's prolific conference blogging