Dispatcher

Field service tech dispatcher

Why

Accountability

Don't ask - "Where are you?"

Just know

Efficiency

Get them there fast

Re-assign

Effectiveness

Tracking

Google Maps

Reporting

What

iPhone / GPS / SMS

Mobile Messaging System

for Field Service Agents

Sends Address / Expected Arrival time

Tracks Progress

Target Audience

Plumbers

AC / Repair

Sales Teams

Anyone with multiple techs in the field

Who

Service Owner

Send dispatch

Field Tech

Recieve Dispatch via SMS

Link to Shoutliner

Response, Received, In Route, Arrived, Leaving, Short Text message

Field Service Tech Dispacher