CS - Plan to Scale

1. Training

1.1. Content

1.1.1. On job aids

2. IT Setup

2.1. Provision for Systems

2.1.1. Access to Software

3. Hiring

3.1. Create JD

3.1.1. Empanel Vendors to support Hiring

4. Analytics

4.1. Auto reports on KPIs

5. Governance

5.1. Qality Audit Control

5.1.1. TL & Support