ANZ RFP Analysis

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ANZ RFP Analysis by Mind Map: ANZ RFP Analysis

1. 3. Key Challenges and Pain points

1.1. Inconsistent customer experience

1.1.1. Omni-channel APIs

1.2. Lack of a Stable Foundation

1.3. Slow, expensive and difficult to change

1.4. Unable to leverage architecture

1.4.1. API, SO Architecture

2. 5. Key Requirements

2.1. Business

2.1.1. Enable ANZ to leapfrog the competition

2.1.2. Best bank for home owners and small businesses

2.1.2.1. Customer 360

2.2. Technology

2.2.1. Simplification and standardisation of our technology landscape

2.2.1.1. Xelerate Scalable Architecture

2.2.1.2. Configurable Business Rule Engine - Business Products, Offer Management

2.2.2. Design of a technology solution in agile way of working

2.2.3. Address the complexity of our architecture through the decommissioning of legacy applications

2.2.3.1. Xelerate Integration Capabilities

3. 4. Scope of Simplification

3.1. Technology

3.1.1. Supply Driven

3.1.2. Demand Driven

4. 6. Strategy

4.1. Service

4.1.1. Xelerate Ecosystem Solution

4.2. Connectivity

4.2.1. Integrated Trade, Cash Management for Corporate Clients

4.3. Agility

4.3.1. Product Rationalization: Product Catalogue

4.4. Culture

4.4.1. Operational Inefficiencies

4.5. Discipline

5. 1. Strategy & Focus Areas

5.1. Simplification and Standardisation

5.1.1. Renovate

5.1.2. Rebuild

5.1.2.1. Ecosystem

5.1.2.2. Deal Management for Corporate

5.1.2.3. Product Catalogue

5.1.2.4. Bundling - Offer Management

5.1.2.5. Distribution, Sales and Service, and Cross Product capabilities

5.1.2.6. A ‘multi-layered’ approach is expected to simplify our technology landscape in the quickest and most sustainable way

5.1.2.7. Focused investments in APIs to decouple internal systems

5.1.3. Move

5.2. Geography

5.2.1. Australia

5.3. Customer Segments

5.3.1. Retail Banking, Private Banking, Small Business Banking

5.4. Channels

5.4.1. Home Owners, Business customers, Commercial

6. 2. Trends in Focus

6.1. Focused investment in API's

6.2. Investment in Data & Analytics capabilities

6.3. "Demand" driven target architecture