1. Instructional Design
1.1. eLearning Design
1.1.1. Curriculum Design
1.1.2. Audience Analysis
1.1.2.1. Needs Analysis
1.1.2.2. Competencies
1.1.2.3. KSAs
1.1.2.4. Job Roles & Responsibilities
1.1.3. Use Software
1.1.3.1. Evolve
1.1.3.2. Captivate
1.1.3.3. Storyline
1.2. Business Development
1.3. Standards Development
1.3.1. Design Process
1.3.2. Content Submissions
1.3.3. Academy Database
1.4. Reviews: Giving & Getting
2. Instructional Technology
2.1. Learning Management Systems
2.1.1. Administration
2.1.1.1. TFGH LMS - Courses and Users
2.1.1.2. Error reports
2.1.1.3. Billing (Stripe and Invoices)
2.1.1.4. Rostering and Schedule Synchronous Training (8 Steps)
2.1.2. Design & Development
2.1.3. Business Development
2.1.4. Reporting
2.2. Manage/"Own" ID Software
2.2.1. Storyline
2.2.2. Captivate
2.2.3. Evolve
2.2.4. Hype
2.3. Supporting Software
2.3.1. Discourse
2.3.2. Learn4ia Forums
2.3.3. GoToWebinar
2.3.4. Graphics - Illustrator & Photoshop
2.4. Web Development
2.4.1. Custom Developments
3. Project Management
3.1. Process Development
3.1.1. Develop Internal Processes (for IDs)
3.1.2. Develop External Processes (for Content Submitters)
3.2. Working with Stakeholders
3.2.1. SMEs
3.2.2. Graphic Designers
3.2.3. Technology vendors
3.2.4. Academy Pages on PHII.org
3.2.5. Faculty (Synchronous)