Instructional Design Action Mapping
by Gabriel Montoya
1. Outline All Solutions
1.1. We have an outline
1.1.1. Begin Workplace Changes
1.1.1.1. Evaluate & IMprove
1.1.2. Produce Prototype
1.1.2.1. We have an activity
1.1.2.1.1. Write & Produce in Batches
2. What's our goal?
2.1. What change do we want to see in business performance?
3. What do people need to do?
3.1. Know, understand, define, be aware
3.2. Greet the customer, enter the data, persuade the team, reject the bribe, polish the widget.
4. Why aren't they doing it?
4.1. Will Training Help?
4.1.1. How can we help people PRACTICE what they need to do?
4.1.1.1. They Make a Decision
4.1.1.1.1. They see the consequence
5. What's the MINIMUM information that people need to complete the practice activity?
5.1. What's the best way to provide it?
5.1.1. Give them realistic challenges and let them pull the information they need.
5.1.1.1. Consider spacing the activities over time. A one-time course or event is rarely the best solution.
6. Is Training part of the solution?
6.1. Yes
6.1.1. Brainstorm Activity Ideas
6.1.1.1. Prototype One Activity
6.1.1.1.1. We have a prototype