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1. Contact Management

1.1. Single view of entire history

1.2. Household management

1.3. Unlimited relationships

1.4. Range of contact preferences

1.5. Granular security, lock sensitive data

1.6. Record multiple roles for your relationships

2. Fundraising

2.1. Donation processing (inc Gift Aid UK)

2.2. Automated regular giving

2.3. Automated thanking & receipting

2.4. Major donor management

2.5. Bequest management

2.5.1. Designed by world bequest expert

2.6. Grants, P2P, workplace, split gifts, pledges, gifts in kind, soft credits & more

2.7. Tracking against campaigns & appeals

2.8. Event Management

2.8.1. Expense tracking & budgeting

2.8.2. Web booking

2.9. RUOLFi - our unique online fundraising integration tool

3. Marketing

3.1. Segment Builder - our unique marketing toolset

3.2. Advanced segmentation - giving history, RFM

3.3. Best of breed fully integrated email marketing - multiple options the the AppExchange

3.4. Campaign management & reporting

4. Web & Mobile Integration

4.1. Form Builder - create sign-up & payment forms in minuets

4.2. Integration with any website

4.3. Volunteer and supporter portals

4.4. Take and process recurring donation with no user intervention

5. Reporting

5.1. Amazingly simple & powerful reporting system

5.2. End-user self-service reporting

5.3. Schedule automated reporting via email

5.4. User & role based dashboards

6. Payment & Financial

6.1. Integration with range of gateways

6.2. PCI compliant payment processing

6.3. Automatic, configurable receipting

6.4. GL Integration with MYOB, Sage, Xero, Quickbooks, etc

7. Volunteer Management*

7.1. Volunteer attributes - skills, resources etc

7.2. Volunteer roles

7.3. Volunteer placement matching

7.4. Shift and rota management

7.5. Volunteer portal

8. Membership Management*

8.1. Simple or complex membership

8.2. Automated renewals

8.3. Organisational or individual

8.4. Variable membership rates & type

8.5. Integration with marketing & fundraising

9. Social Media Integration

9.1. Social media embedded in contact record

9.2. Monitor activities directly in contact

9.3. Access to integrated best of breed social media monitoring solutions like RADIAN6