Agency: Firefly (Northwestern Ontario)

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Agency: Firefly (Northwestern Ontario) by Mind Map: Agency:  Firefly  (Northwestern Ontario)

1. Toll Free: 1-800-465-7203; Additionally, there are 6 regional access sites that have their own local contact numbers

2. Strategic Plan, 2015-19

3. A list of local numbers are listed for individuals to make a referral

4. "Access Services processes referrals for a wide range of children's services throughout the Kenora and Rainy River Districts. Case management and service coordination is also provided for high needs and complex needs children and youth under the age of eighteen years."

5. Vision Statement: "Healthy People, Resilient Families, Vibrant Communities."

6. Mission Statement: "As a multi-service agency, Firefly is an active participant in supporting and strengthening the health and well-being of children, youth, families, and communities across Northwestern Ontario."

6.1. "We work together to provide hope and support and to strengthen individuals and families throughout the FIREFLY region."

7. Equity

7.1. "FIREFLY strives to provide culturally sensitive and appropriate services to meet the unique needs of children, youth and families. Services will be provided in a manner that respects cultural, religious and regional differences. Where appropriate or requested, services will be made available in the French language."

8. Programs and Services

8.1. Access Services

8.2. Autism Services

8.3. Best Start Hubs

8.4. Child Development

8.5. Youth Justice Services

8.6. Child and Family Intervention

8.7. Child Care Services

8.8. Data Analysis and Coordination

8.9. Follow Up Service

8.10. Healthy Starts/Canada Prenatal and Nutrition Program

8.11. Prevention Services

8.12. Rehabilitation Services

8.13. Respite

8.14. S.N.A.P.

8.15. Tele Mental Health

8.16. Treatment--Foster Care

8.17. Youth Mental Health Court Worker Program

8.18. Youth Justice Committee

8.19. Zero to Six (Mental Health Program)

9. How are Services Accessed?

10. Values

10.1. Client-Focused

10.2. Integrity

10.3. Excellence

10.4. Accountability

10.5. Progression

10.6. Innovation

10.7. Collaboration

10.8. Respect for Diversity

11. Partnerships With the First Nations Community/Agencies

11.1. Sioux Lookout First Nations Authority

11.2. Kenora Chiefs Advisory

11.3. Fort Frances Tribal Area Health Services

11.4. Nigonikaapawiitan Nanadaamowin Program

11.5. Anishinaabe Abinooji Family Services

11.6. Bimose Tribal Council

11.7. Dryden Native Friendship Centre

11.8. Weech-it-te-win Family Services

11.9. United Native Friendship Centre

11.10. Red Lake Indian Friendship Centre

11.11. Nishnawbe-Gamik Friendship Centre

11.12. Nodin Child and Family Services

11.13. Tikinagan Child and Family Services

12. Personal Connection: Many of our families (mostly Aboriginal) utilize Firefly's services. This organization closely with the KPDSB and other FN agencies. As a staff, we regularly interact/collaborate with its employees for different purposes.