Responsibilities of Business Analyst
by Zhen Han
1. Understand problem/opportunity
1.1. Study the product or service
1.2. Identify target customers
2. Define project scope
2.1. Collaborate with PM
2.1.1. Ensure a high level scope of project is clear and complete
2.2. High level description
2.2.1. Project goals
2.2.2. Risks
2.2.3. Assumptions
2.2.4. Business processes
2.3. Includes
2.3.1. People
2.3.2. Team members
2.3.3. Systems
2.3.4. Internal Departments
2.3.5. Vendors
2.3.6. Customers
3. Verify solution to Meet the requirement
3.1. technical design
3.2. developed software
3.3. final product
4. Identify business needs
4.1. Communicate with customers
4.1.1. Elicit customer needs
4.1.2. Understand what customers want for the project
5. Elicit requirement
5.1. One-on-one interviews
5.1.1. Explain the requirements
5.1.2. Understand the whole concept of project
5.2. Focus groups and JAD
5.3. Questionnaires and surveys
5.3.1. What
5.3.2. Why