Clinical Research Associates (CRAs)

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Clinical Research Associates (CRAs) by Mind Map: Clinical Research Associates (CRAs)

1. Study Investigators

1.1. Written - Emails and letter to introduce and explain the study research. Protocol, clinical trials, experimental design

1.2. in-person -> verbal communication to explain the disease conditions, patients, and gain some info. regarding the details of the disease and the related symptoms

1.3. Body language - attentive, respectful facial expression and gestures must be made to show professionalism

2. Ethical Committee & Research Coordinator

2.1. Written - proposal including a description of the disease, the main question and purpose of the study, experimental design, steps and procedures of clinical trials, detailed steps and types of data analysis and

2.2. Verbal presentation of the research study and clarify confusing parts of the study

2.3. Provide videos and photos from previous studies to clarify the condition of the disease and symptoms appearing in patients

2.4. Provide reports, ethical approval

3. Research Nurses

3.1. Email, hand outs, outline of the protocol and process of clinical trials. Required doses of administration

3.2. Verbal in-person -> administration of medication

3.3. Body language - paying attention to the patients conditions and the clinical trials.

4. Research Scientists (i.e. Lab Tech. & assistants)

4.1. Email, hand outs, outline of the protocol and process of clinical trials

4.2. Verbal in-person ->to review the protocol and clarify any confusion, giving a lab tour and demo some specific techniques

4.3. Telephone - quick communication to answer questions in preparation of materials and supplies for the trials

5. Statisticians

5.1. Written reports including collected data, suggestions for analysis of data

5.2. Graphs, tables, statistical software to store the data

5.3. In-person -> to have verbal communication and clarify confusions in data analysis to co-construct meaning

6. Sponsors (i.e. Pharmaceutical companies)

6.1. Telephone and email - to contact with sponsors and pharmaceutical companies via written documentations

6.2. In-person - Delivery of 1st batch of meds.

6.3. Verbal - giving brief information about the meds. and be a good listener to answer their questions with respect. Do not get frustrated with their repetitive questions

6.4. Non-verbal - facial expression should be kept to the minimum to avoid any misunderstanding

7. Study Participants (i.e.patients)

7.1. Telephone, emails, mails - Speaking over the phone or writing letters to invite people to participate in the study. Brief description of the study purposes Photos and short videos could be provided to give simple messages to the potential participant regarding the study and its potential benefits

7.2. In-person interview to co-construct meaning. Enroll patients. Language barriers must be considered. Form of consent, steps of the study, procedure, clinical trials, potential risks and benefits are simplified.

7.3. Body languages, gestures and facial expressions should be kept simple with respect to different cultures to avoid misunderstanding. e.g. be patient with their confusion and irrelevant questions (e.g. do not frown)

8. Pharmacy

8.1. Written - email, fax -> required medication supply with different doses

8.2. Telephone - verbal order of med. supply