Online service and innovation plan

1. 211info.org

1.1. Blog

1.1.1. Posts

1.1.2. Ebooks

1.2. Email

1.3. Product launches

1.3.1. Live chat

1.3.2. Community Calender

1.3.3. SMS

1.3.4. Email Referral

1.4. Maintenece

1.4.1. Reorganize home page

1.4.2. Reorg IA

1.4.3. Reorg home page

2. Innovation Corner

2.1. Ebooks

2.2. Speeches

2.3. Trainings

2.4. Blog

2.4.1. Video

2.5. Wiki

3. 211info social media

3.1. Service delivery

3.2. Relationships

3.3. Promotion

4. MK social media

5. Relationship Building

6. new website

6.1. Scope

6.2. Funding

6.3. Project managment

6.4. Coordinate partners

7. Strategy

7.1. Research

7.2. Service delivery model

7.3. Staffing plan

8. Internal Communication

9. Housing Connections

9.1. New node

10. Improve interactive features of database

10.1. Real time info