Sajid Sub Shop - Muhammad Sajid, Owner
by Nicole Klein
1. Students on Their Phones
1.1. Muhammad should make a rule of no phones and put up signs in the back
1.2. Have a phone bin to put all the phones in at the start of each shift
1.3. Give the employee's a warning about phones
2. Call in Phone is Ringing
2.1. The employee's should answer if they are not serving a customer
2.2. Wait till done serving customer to grab the phone
3. Messy Dining Area
3.1. Remind Customers to put their garbage into the garbage on their way out.
3.2. Tell employee's to go out to the dining area every hour and clean up the garbage and wipe tables.
4. Student Arguing With a Customer/Customers Waiting
4.1. Muhammad should politely tell him to stop and remind the employee how to treat a customer
4.2. The customer is always right and the employee should not encourage an argument by disagreeing them
4.3. The people in the back should come help the customers waiting
