cOS Connect map

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cOS Connect map by Mind Map: cOS Connect map

1. Member profile

1.1. Profile information

1.1.1. basics

1.1.1.1. first name

1.1.1.2. last name

1.1.1.3. middle name

1.1.1.4. email

1.1.1.5. phone

1.1.1.6. social media details

1.1.1.7. Primary location

1.1.1.8. Secondary location

1.1.2. member projects

1.1.2.1. pervious projects

1.1.2.2. current projects

1.1.3. trust level

1.1.3.1. defined by

1.1.3.1.1. work experience

1.1.3.1.2. comment upvote / downvote by other members

1.1.3.1.3. referrals by other members

1.1.3.1.4. participation in community

1.1.3.1.5. participation in successful projects

1.1.3.1.6. consistency / delivery

1.1.4. expertise

1.1.4.1. skills

1.1.4.1.1. certifications

1.1.4.2. work experience

1.1.4.3. referrals

1.1.4.4. publications

1.1.4.5. comment upvote / downvote by other members on defined expertise areas

1.1.5. availability as expert

1.1.5.1. refer to company level

1.1.5.2. not available

1.1.5.3. available as individual

1.1.6. type (theDesk system classification )

1.1.6.1. theDesk member

1.1.6.2. neighbor

1.1.6.3. remote

1.1.6.4. public figure

1.1.7. relations

1.1.7.1. company

1.1.7.2. past companies / employer

1.1.7.2.1. helps defining relevancy of match from past companies

1.1.7.3. professional relations / network degree of separation

1.1.7.3.1. with other members

1.1.7.3.2. with neighbors

1.1.7.3.3. with other companies

1.1.7.4. followers

1.1.8. participation in other members projects

1.1.8.1. current

1.1.8.2. past

1.1.9. Interests

1.1.9.1. community channels followed

1.1.9.2. member followed

1.1.9.3. list of interests

1.1.9.4. project types in which the user participated

1.1.9.5. projects / project types the member favorited / liked / follows

1.1.10. System generated profile

1.1.10.1. based on NLP analysis on comments

1.1.10.1.1. sentiment analysis

1.1.10.1.2. keyphrases extraction

1.1.10.1.3. ethical usage of community messaging (no profanity, etc)

1.1.10.2. based on member activity

1.1.10.2.1. number of visit to the site

1.1.10.2.2. number of participation to projects / comments / etc.

1.1.11. Community team curated profile

1.1.11.1. notes on member

1.1.11.2. member rating by community team

1.1.11.3. more elements TBD

1.1.12. membership type

1.1.12.1. geographical scope

1.1.12.1.1. Global member

1.1.12.1.2. Local member

1.1.12.2. Access / participation scope

1.1.12.2.1. Viewer

1.1.12.2.2. Expert

1.1.12.2.3. Project owner

1.1.12.2.4. Inclusive member

1.1.12.3. non-member

1.1.12.3.1. limited visibility

1.1.13. Language spoken

1.1.13.1. primary

1.1.13.2. secondary

1.1.14. member benefits

1.1.14.1. benefit identification

2. App sections / modules

2.1. Dashboards

2.1.1. my projects

2.1.1.1. project published by the user

2.1.1.1.1. link to open project / edit project

2.1.1.1.2. popularity indication

2.1.1.1.3. related messages

2.1.1.1.4. share button

2.1.2. trending projects

2.1.2.1. project highlighted by

2.1.2.1.1. popularity

2.1.2.1.2. community team sponsor

2.1.2.1.3. relevance to user interest

2.1.3. project that may interest you

2.2. my profile

2.3. Invoices

2.4. Events

2.5. Community

2.6. Booking

2.7. Projects

3. User types

3.1. Members

3.1.1. access

3.1.1.1. community

3.1.1.1.1. local

3.1.1.1.2. worldwide?

3.1.2. member profile

3.2. Non-members

3.2.1. access

3.3. Admins

3.4. Community team user

4. Methodologies

4.1. Member query matching

4.1.1. Matching areas

4.1.1.1. expertise

4.1.1.1.1. parameters

4.1.1.2. workshops

4.1.1.2.1. parameters

4.1.1.3. events

4.1.1.3.1. parameters

4.1.1.4. media

4.1.1.4.1. parameters

4.1.2. matching algorithm basics

4.1.2.1. 1 - each parameters are weighted

4.1.2.2. 2 - parameters score is defined between query and matching areas

4.1.2.3. 3 - System sorts matches for each matching areas and present results for top matches

4.2. Member to member matching

4.2.1. affinity matching

4.2.1.1. Matching areas

4.2.1.1.1. Expertise

4.2.1.1.2. type

4.2.1.1.3. location

4.2.1.1.4. Interests

5. Development iterations

5.1. v1 (MVP)

5.1.1. Member Directory

5.1.1.1. Profile page

5.1.1.2. User listing

5.1.1.3. User search

5.1.2. Matching algorithms

5.1.2.1. project matching with experts

5.1.2.2. member matching

5.1.2.3. search algorithm

5.1.3. Project definition and publishing

5.1.3.1. project setup

5.1.3.2. projects view

5.1.3.3. Comment function

5.1.4. Social interaction board

5.1.4.1. Comment function

5.1.4.2. Likes function

5.1.4.2.1. upvote / downvote?

5.1.4.3. Post function

5.1.5. Event directory

5.1.5.1. list of events

5.1.5.2. add an event

5.1.5.2.1. admins only

5.1.5.3. edit an event

5.1.5.3.1. admins only

5.1.5.4. search events

5.1.6. User access control

5.1.6.1. admin only

5.1.6.2. user management

5.1.6.3. user groups management

5.1.7. User onboarding function

5.1.7.1. "Join our community" page

5.1.7.2. email system to confirm membership

5.1.8. Admin functions

5.1.8.1. Admin dashboard

5.1.9. Member dashboard

5.1.9.1. links to features

5.1.9.2. messages

5.1.9.2.1. my post

5.1.9.2.2. inbox

5.1.9.3. favorite projects

5.1.9.4. my projects

5.2. v1.1

5.2.1. "Meet the experts offline" function

6. Community building

6.1. Growth tactics and tools

6.1.1. help from community team

6.1.1.1. Fill in profile of members

6.1.2. incentive to become member

6.1.2.1. discount on fees

6.1.2.2. free events

6.1.2.3. pay them to enter their data

6.1.3. ask members to invite friends

6.1.4. keep score of top recruiters

6.1.4.1. rewards top recruiters

6.1.5. give members something for their friends

6.1.5.1. give discount to all friends of members when joining the community

6.1.6. Interviews

6.1.6.1. friends will read and may join

6.1.7. talk about target demographics

6.1.8. publicise successful projects

6.1.9. Appoint recruiters

6.1.9.1. find true believer in the community and ask them to recruit

6.1.10. exclusive membership

6.1.10.1. maintain quality by not accepting everyone

6.1.11. Create unique areas within your community for the people you want to join

6.1.11.1. divisions

6.1.11.2. specility area

6.1.11.3. have speciality managers

6.1.12. Create a "getting started" section to make onboarding easy

6.1.13. community reports

6.1.14. communicate events and target potential members

6.1.15. Involves investor in the promotion of the cmmunity

6.1.16. Provide access to answer to some questions commonly asked in the community (example: article on how to setup your business in Hong Kong and how to facilitate the process)

6.1.17. #inclusive #community

6.1.17.1. tweet it and others

6.1.18. make member proud to be part of the community

6.1.18.1. Give every member a badge

6.1.19. Cater to your competitors

6.1.19.1. welcome members from other co-working space

7. User journeys

7.1. theDesk Website

7.1.1. login member area

7.1.1.1. all users

7.1.1.1.1. member dashboard

7.1.1.1.2. my projects (member's projects)

7.1.1.1.3. community

7.1.1.1.4. booking

7.1.1.1.5. my account

7.1.1.1.6. event and workshop

7.1.1.1.7. Find something...

7.1.1.2. admins

7.1.1.2.1. user management

7.1.1.2.2. comments moderation

7.1.1.2.3. access to all community features

7.1.1.3. community team

7.1.1.3.1. community dashboard

7.1.1.3.2. member management

7.1.1.3.3. event management

7.1.1.3.4. project moderation

7.1.2. become a member

7.1.2.1. membership approval process

7.2. V1