B.H.A.G. - Sustainably faster delivery of solutions that delight customers
by Douglas Less
1. Success Factor: Organizational Priorities aligned with customer value
1.1. Measurable Condition: Collaborative prioritization with stakeholders
1.2. Measurable Condition: Stack ranked and prioritized backlogs using a consistent (unbiased) mechanism; e.g., WSJF
2. Success Factor: Faster time to market
2.1. Measurable Condition: High-performing, collaborative, cross-functional teams (taking any backlog work to the teams, not teams to the work via specialization)
2.2. Measurable Condition: Automated Testing, Continuous Integration, Automated Deployments
2.3. Measurable Condition: Balanced workload and capacity management; evidence of limiting WIP
2.4. Measurable Condition: Incremental Delivery (synchronized, on cadence, and on demand)
3. Success Factor: Engaged and Joyful People
3.1. Measurable Condition: Empowered, self-directed teams
3.2. Measurable Condition: Servant Leadership
3.3. Measurable Condition: Clear career path. clear and realistic expectations
4. Success Factor: Transparent and empirical view of organizational performance
4.1. Measurable Condition: Visible, useful metrics
4.2. Measurable Condition: Evidence of actions taken to inspect, adapt, and improve
5. Success Factor: Customer and stakeholder engagement
5.1. Measurable Condition: User/Stakeholder representation throughout the delivery process (e.g., dedicated product owners)
5.2. Measurable Condition: Delivery meets or exceeds agreed-upon high priority success criteria
5.3. Measurable Condition: Continuous prioritization and communication of user needs and responsiveness to change
6. Success Factor: Grow and sustain Agile Practices
6.1. Measurable Condition: Training & Coaching
6.2. Measurable Condition: Build of internal expertise (FTE) in critical roles
7. Success Factor: Alignment, synchronization, and support across the organization
7.1. Measurable Condition: Dedicated guided coalition leading the transformation
7.2. Measurable Condition: Clearly communicated vision & strategy (for each ART, Team of Teams, and Agile Team
7.3. Measurable Condition: Teams on aligned delivery cadence
8. Success Factor: Culture of continuous learning, improvement, and innovation
8.1. Measurable Condition: Innovation is fostered via regular hackathons or time set aside/allotted for innovation
8.2. Measurable Condition: Celebrate failed experiments
8.3. Measurable Condition: Leaders remove fear (from comparison/evaluation/failure)
9. Success Factor: Improved efficiency and productivity
9.1. Measurable Condition: Eliminating Waste
9.2. Measurable Condition: Efficiency in Spend
9.3. Measurable Condition: Continuous Delivery
9.4. Measurable Condition: Resources allocated to high priority and business value items only