World Economic Forum 10 TOP SKILLSETS

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World Economic Forum 10 TOP SKILLSETS by Mind Map: World Economic Forum   10 TOP SKILLSETS

1. Negotiation

1.1. WSQ Participate in Negotiations powered by Wiley

1.2. WSQ Articulate & Discuss Ideas powered by Wiley

1.3. WSQ Conduct Presentation to Senior Management powered by Wiley

2. People Management

2.1. WSQ Encourage People powered by JM [L.3]

2.2. WSQ Cultivate Workplace Relationships powered by JM [L.4]

2.3. WSQ Build Team Relationships powered by JM [L.3]

2.4. Performance Management & Appraisal workshop

3. Service Orientation

3.1. WSQ Provide Go the Extra Mile [L.1]

3.2. WSQ Establish Relationships for Customer Confidence [L.3]

3.3. WSQ Respond to Service Challenges [L.1]

3.4. WSQ Contribute to Customer Service Over Various Platforms [L.1]

4. Coordinating with Others

4.1. WSQ Develop Self powered by JM [L.3]

4.2. WSQ Facilitate Effective Communication and Engagement [L.3]

4.3. WSQ Articulate & Discuss Ideas powered by Wiley [L.4]

4.4. Project Management skills & tools

4.4.1. Project Management Certifications

4.4.2. WSQ Apply Project Management Skills

4.5. Use of Cloud Sharing tools

4.5.1. Office 365 & Sharepoint ; Microsoft Teams

5. Cognitive Flexibility

5.1. WSQ Solve Problems & Make Decisions

6. Judgement & Decision Making

6.1. Technical Data Analytic skills with Excel / Qlik / Tableau

6.2. Data Visualisation Fundamentals

7. Critical Thinking

7.1. WSQ Display Critical Thinking & Analytical Thinking Skills powered by Wiley

7.2. WSQ Articulate & Discuss Ideas powered by Wiley

8. Creativity

8.1. Rapid Prototyping Abilities

8.1.1. Visual Communication Tools

8.1.1.1. Graphic Design & Illustration using Adobe Illustrator

8.1.1.2. Graphic Design & Illustration using Adobe Illustrator

8.1.2. Technical tools/skills

8.1.2.1. e.g. AutoCAD ; Additive Layer manufacturing (3D Printing)

8.2. Creativity / Design Thinking

8.2.1. WSQ Foster Service Innovation powered by ESSEC Business School [L.4]

8.2.2. WSQ Engage in Service Innovation Initiatives powered by ESSEC Business School [L.1]

9. Emotional Intelligence

9.1. WSQ Apply Emotional Competence to Manage Self

9.2. WSQ Work in a Diverse Service Environment [L.1]

9.3. WSQ Manage a Diverse Service Environment [L.3]

10. Complex Problem Solving

10.1. WSQ Apply Innovation in the Workplace (Manufacturing)

10.2. WSQ Demonstrate Initiative & Enterprising Behaviour