MOTIVATING EMPLOYEES

1. CONTEMPERARY THEORIES

1.1. Goal-setting

1.2. Reinforcement

1.3. Designing Motivating Jobs

1.3.1. Job Design

1.3.2. Job Characteristics Model (JCM)

1.4. Equity

1.5. Expectancy

2. CURRENT ISSUES & SUGGESTIONS

2.1. Motivating unique groups of workers

2.1.1. A diverse workforce

2.1.2. Professionals

2.1.3. Contigent workers

2.1.4. Low-skilled workers

2.2. Designing Appropriate Rewards Programs

2.2.1. Open-book management

2.2.2. Employee recognition programs

2.2.3. Pay-for-performance programs

3. DEFINITION

3.1. Energy

3.2. Direction

3.3. Persistence

4. EARLY THEORIES

4.1. Maslow's Hierarchy of Needs

4.2. McGregor's Theories X and Y

4.3. Herzberg's Motivation-Hygiene

4.3.1. Hygiene factors

4.3.2. Motivators

4.4. McClelland's Three Needs

4.4.1. nAch

4.4.2. nPow

4.4.3. nAff