1. Proposed Countermeasures
1.1. RC 1
1.1.1. Permission 1 hr late / early
1.1.2. Offer time off
1.1.3. Unrecorded leave
1.1.4. Treat them
1.1.5. Handwritten appreciation; public pat on the back
1.1.6. Have some courtesy when reprimanding staffs
1.1.7. Coach / mentor staff to lead
1.1.8. Mini teambuilding activities
1.2. RC 2
1.2.1. Superior to apply compassion, say positive things first before pointing out something
1.2.2. Take consideration of staff's hardship
1.2.3. Be understanding
1.2.4. Not to probe too much into the job progress, give trust to staffs
1.2.5. Emphasize work life balance
1.3. RC 3
1.3.1. Flexibility to log-in & work from home
1.3.1.1. implement flexible schedule
1.3.1.2. support off site / off working hours
1.3.1.3. when family members are sick
1.3.1.4. when traffic / weather bad
1.3.1.5. when not crucial to be in the office
1.3.2. Allow to use other tools from internet for better productivity
1.3.2.1. Staffs can recommend & mgmt to review & agree
1.3.2.2. Give access to staffs needing it for work
1.4. RC 4
1.4.1. Share information face-to-face, eg Asakai
1.4.2. Occasional informal lunch
1.4.3. Division tea break
1.4.4. Create Division Intranet, team blog, etc
1.5. RC 5
1.5.1. Allow staffs attend seminar / training related to their job function
1.5.2. Knowledge sharing session on latest technology & know hows
1.5.3. Allocate proper training for new things implemented in the company
1.5.4. Allow stafss to attend talks in the company
1.5.5. Discuss career growth options with staffs
1.6. RC 6
1.6.1. Send daily motivation quotes to staffs
1.6.2. Superior to tell office jokes
1.6.3. Call staffs with super hero character names
1.6.4. Office celebrations; lunch, gift exchange, etc
1.6.5. Have some music in the office
1.6.6. Empower employees, info can be requested
1.6.7. Encourage staffs to participate in activities organized by the company
1.6.8. Monthly theme for office wear
1.6.9. Workplace Gamification
2. Root Causes
2.1. Don't feel appreciated
2.1.1. Effort not recognized when doing extra / OT
2.1.2. Scolded in front of others
2.1.3. Just carry out the task/job
2.1.4. Not developed to think/lead
2.2. Appreciation from Superior
2.2.1. None
2.2.2. Indirect
2.2.3. Unclear
2.2.4. Not communicated
2.3. Work not moving towards current trend
2.3.1. Work late, have to be in office
2.3.2. No authority to log in from anywhere
2.3.3. No new/current tools used
2.4. Not aware of whatever is happening in Division or Company
2.4.1. too secretive
2.5. Lack of growth
2.5.1. No opportunity
2.5.1.1. Company focuses only sales, service & compliance training
2.5.1.2. Consistently freeze external training year after year
2.5.2. Stagnant learning growth
2.5.2.1. Job roles more or less the same
2.5.2.2. Some stayed in the job role for years
2.5.3. Obsolete IT knowledge
2.5.3.1. No avenue to share latest technology
2.5.3.2. No sharing of how-tos
2.5.3.3. Have to use own resources
2.6. Negative vibe
2.6.1. Information is not widely disclosed
2.6.2. Not able to speak out without fear of critism
2.6.3. Less social interaction
2.6.4. Lack of employee empowerment
2.6.5. No business no talk
2.6.6. Culture not defined
2.6.7. Less top to bottom interaction