Mercy organizational culture
by ShNeha Acharya
1. Patient care
1.1. poor
1.1.1. not patient oriented
1.2. unattended
1.2.1. poor quality care
2. Monitoring
2.1. poor performance
2.2. Poor record keeping system
3. Opportunities
3.1. No incentives
3.1.1. poor update trainings
3.2. no follow up
3.3. No raise in salary
4. Management Team
4.1. Poor management role of CEO
4.1.1. poor Nursing and administrative team
4.2. Systems
4.2.1. Experties
4.2.1.1. Resources
4.3. poor human resource management
4.4. Poor leadership styles
5. Financial Department
5.1. No proper billing and account management
5.1.1. Disappointment of clients with insurance
6. Products
6.1. Outdated products
6.2. No new service lines
6.2.1. Lack of adequate departmental services