Technical Writing @ Finxera Scope of Work

1. API Guides

1.1. REST API Guide

2. Portal User Guides

2.1. Subscriber Portal Guide

2.2. Client Portal Guide

2.3. Compliance Portal Guide

2.4. Customer Support Portal Guide

2.5. Payment Operations Portal Guide

2.6. SE / Sub Admin Portal Guide

2.7. Internal Admin Portal Guide

2.8. Creditor Portal Guide

3. Standard Operating Procedure

3.1. Compliance Operations SOP

3.2. Customer Support SOP

3.3. Payment Operations SOP

3.4. SE / Sub Admin SOP

3.5. Internal Admin SOP

4. ReadMe.io Documentation

4.1. Subscriber Portal Guide

4.2. REST API Guide

4.3. Release Notes

5. Release Notes

5.1. Subscriber Release Notes

5.1.1. FDR Release Notes

5.1.2. Selas Release Notes

5.1.3. Generic Sub Version

5.2. Internal Release Notes

5.2.1. Internal Release Notes

5.2.2. SE Release Notes

6. Communication & Presentation

6.1. Email - Release Update

6.2. Mail Chimp - Release Announcement

6.3. Release Date Display banner on TV's

6.4. Webinar Invite

6.5. Webinar Deck

6.6. Webinar Presentation

6.7. All Hands & CFT Weekly update

7. API Standard Implementation Suite

7.1. Update & Maintenance

8. Subscriber Onboarding Form

8.1. Update & Maintenance