1. Team Members
1.1. Emma Nichols - PT Manager
1.2. Lisa Hunt - PT Coordinator
1.3. Ben Williams - PT Coordinator
1.4. Vince Scaife - PT Coordinator
1.5. Ann Jackway - PT Administrator
2. Key Partners
2.1. Hft Operations
2.2. Hft IT and Environments
2.3. Hft User Involvement
2.4. Hft PBS Team
2.5. Families (Hft and outside)
2.6. Local authorities
2.7. Housing providers
2.8. Support providers
2.9. Tech developers and suppliers
2.10. TSA membership
3. Operations
3.1. Assessments
3.1.1. virtual, f2f, phone
3.2. Recommending solutions - telecare, epilepsy , ECS, digital, low tech, communication, prompting
3.2.1. phone, email, virtual, f2f
3.3. PT equipment
3.3.1. stock management, database, order and dispatch
3.4. Installations
3.4.1. phone, virtual, onsite
3.5. Training
3.5.1. virtual, f2f, PT e-learning, phone
3.6. Ongoing support
3.6.1. phone, virtual, f2f, email
3.7. Admin
3.7.1. site guidelines, database, loan agreements, trial agreements
3.8. Finances
3.8.1. invoicing, journals, finance systems, master spreadsheets
3.9. Guidelines and policies
3.9.1. H&S guidelines, PT standard?, PT inc. Ops Standards
3.10. Evidencing outcomes / case studies
3.11. Health and Safety
3.11.1. Safeguarding, hospital discharges, RIDDOR's, incident reporting
3.12. Quality and Improvement
3.12.1. Supporting audits and CQC ratings
3.13. Meetings
3.13.1. -DMM's, Service/house meetings, care planning meetings, meetings with LA's, CQC etc.
3.14. Service development (new services / move ons)
3.14.1. PT assessments, design and contractor meetings, future proofing of buildings, door access, training staff
4. Projects / Consultancy
4.1. Hear Me Now app pilot (Helix)
4.2. Gloucestershire Digital Innovation Fund - training and provision of low tech solutions, impact evaluation
4.3. Bristol City Council - AT service design - Consultancy for current and future proofing of a new build LD service
4.4. Bristol City Council - AT Project - Assessments, installations, training, consultancy and impact evaluation
4.5. Enfield Council - consultancy and training
4.6. Digital Lifeline Project - training, device set up and provision (102), evaluation
4.7. Partners in Support - assessments
4.8. Bolton Cares - training
4.9. Marketing
4.9.1. Events & exhibitions, presentations, article & case study writing, social media, website/hub updates, maintaining our market position
4.10. Project Management
4.11. Project bid writing
4.11.1. PT, PT & Fundraising, PT & other external partners, tenders
4.12. Networking
4.12.1. Subscriptions, memberships, events
4.13. Training
4.13.1. Range of training packages - f2f, virtual, e-learning
4.14. Laser accredited qualification
4.14.1. Qualified laser assessors & IQ assessors
4.15. Assessments
4.15.1. Person-centred, holistic assessments, recommendations report (private and contracted)
4.16. PT Impact measuring tool
4.17. Consultancy and advice
4.17.1. Future proofing of buildings, changes in process
5. Performance Metrics
5.1. Income generation
6. PT Assets
6.1. Virtual smart house
6.2. Mobile smart house
6.3. Out and About 1-4 - Lifeskills training software
6.4. PT e-learning package (internal and external)
6.5. Laser accredited award (level 2) PT awareness and PT implementation
6.6. PT Awareness and bespoke training packages (f2f and virtual)
6.7. PT Assessment tool - person centred, holistic
6.8. PT Impact Measuring Tool
7. Innovation
7.1. Trialing new products
7.1.1. ARMED, Hear Me Now app
7.2. Business development (Hft and PT)
7.3. Researching new products
7.4. Informing development of new products
7.5. Digital solutions
7.5.1. Digital switch planning (IT, PT)