IT Porfessional

1. Closed by Day and Professional

1.1. By Tech Day

1.1.1. Closed

1.1.2. Day

1.1.3. Hour

1.1.4. Technician

2. Cloased by 6 Months as Professional

2.1. By Tech History

2.1.1. Closed

2.1.2. ClosedDate

2.1.3. Technician

3. Closed by Technician #Month

3.1. By Tech History

3.1.1. Closed

3.1.2. Technician

4. Backlog by Professional

4.1. By A Vencer Vencidos

4.1.1. Technician

4.1.2. Ticket

5. Reopened by Professional

5.1. Reabertos

5.1.1. Technician

5.1.2. Ticket

6. NPS

6.1. ComSLA

6.1.1. Meta74.9

6.1.2. Meta75

6.2. NPS2

6.2.1. NPSFila

7. SLA

7.1. ComSLA

7.1.1. Meta89.9

7.1.2. Meta90

7.1.3. SLA Fila

7.1.4. YE

7.1.5. YS

8. Promoters

8.1. By NPS

8.1.1. Promoter

9. Net

9.1. By NPS

9.1.1. Net

10. Detractors

10.1. By NPS

10.1.1. Score

11. #Reopened

11.1. Reabertos

11.1.1. CountRA

12. #Closed

12.1. By Still Open

12.1.1. Closed

13. #Backlog

13.1. By A Vencer Vencidos

13.1.1. Still Open

14. #Reaching

14.1. By A Vencer Vencidos

14.1.1. Reaching

15. #Reached

15.1. By A Vencer Vencidos

15.1.1. Reached

16. Areas

16.1. Fila

16.1.1. Area

17. Supervisor

17.1. Fila

17.1.1. Manage / Supervisor

18. Professional

18.1. By Tech History

18.1.1. Technician1

19. Queue

19.1. Fila

19.1.1. QueueShort

20. #Reach

20.1. By A Vencer Vencidos

20.1.1. Reach

21. Ultima Atualização

21.1. UltimaAtualizacao

21.1.1. UltimaAtualizacao

22. In

22.1. By SLA

22.1.1. IN SLA

23. Our

23.1. By SLA

23.1.1. OUT SLA