ORGANISATION IN TOURISM & HOSPITALITY INDUSTRY

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ORGANISATION IN TOURISM & HOSPITALITY INDUSTRY by Mind Map: ORGANISATION IN TOURISM & HOSPITALITY INDUSTRY

1. 3. Simplifies the travel and shipping processes, while keeping costs down. Passengers can make a single telephone call to reserve a tickets. pay in one currency and use the ticket on several airlines in saveral countries.

2. INTERNATIONAL

2.1. * UNITED WORLD TOURISM ORGANIZATION (UNTWO)

2.2. * INTERNATIONALAIR TRANSPORT ASSOCIATION (IATA)

2.3. UNTWO

2.3.1. BASED IN MADRID, SPAIN,IS A UNITED NATIONS DEALING WITH QUESTIONS RELATING TO TOURISM.

2.3.2. OFFICIAL LANGUAGES OF UNTWO ARE ARABIC, ENGLISH , FRENCH, RUSSIAN AND SPANISH

2.3.2.1. MALAYSIA ASSOCIATION OF HOTELS (MAH)

2.3.3. ROLES

2.3.3.1. THE ORGANIZATION ENCOURAGES THE IMPLEMNTATION OF THE GLOBAL CODE OF ETHICS FOR TOURISM, VIEW TO ENSURING THAT MEMBER COUNTRIES , TOURIST DESTINATIONS AND BUSINESSES,SOCIAL AND CULTURAL EFFECTS OF TOURISM

2.3.4. IATA

2.3.4.1. PROMOTE SAFE AND RELIABLE AIR SERVICES, DEVELOP COST EFFECTIVE STANDARS AND PROCEDURE

2.3.4.2. REPRESENT, LEAD AND SERVE THE AIRLINE INDYSTRY

2.3.4.3. HISTORY OF IATA

2.3.4.3.1. IATA HAD 57 MEMBERS FROM 31NATIONS, MOSTLY IN EUROPE AND NORTH AMERICA. TODAY HAS MORE THAN 140 NATIONS IN EVERY PART OF THE WORLD.

2.3.4.3.2. IATA WAS FORMED ON 19 APRIL 1945, IN HAVANA, CUBA. IT IS SUCCESSOR TO THE INTERNATIONAL AIR TRAFFIC ASSOCIATION, FOUNDED IN THE HAGUE IN 1919,THE YEAR OF WORLD'S INTERNATIONAL SCHEDULED SERVICES

2.3.4.4. ROLES

2.3.4.4.1. 2. IATA also reserve as intermediary between airlines and passengers as well as cargo agents via neutrally applied agency service standards and centralized financial systems

3. NATIONAL

3.1. MINISTRY OF TOURISM & CULTURE (MOTAC)

3.2. MALAYSIA BUDGET HOTEL ASSOCIATION (MBHA)

3.3. MALAYSIA TOURIST GUIDE COUNCIL ( MTGC )

3.4. MALAYSIA ASSOCIATION OF TOUR AND TRAVEL AGENT (MATTA)

3.5. CHEF ASSOCIATION OF MALAYSIA (CAM)

3.6. NATIONAL CONCIERGE ASSOCIATION (NCA

3.7. MOTAC

3.7.1. HISTORY

3.7.2. On 20 May 1992, the Ministry of Culture and Tourism was renamed Ministry of Culture, Arts and Tourism or MoCAT.

3.7.3. Government support for tourism continued with the establishment of the Ministry of Culture and Tourism in 1987.

3.7.4. On 15 May 2013, MoTour was transformed to Ministry of Tourism and Culture (MOTAC) after the 13th General Election.

3.7.5. Close connection between tourism and culture in efforts to promote Malaysia as a top-of-the-mind destination, in line with its ever popular tagline "Malaysia, Truly Asia".

3.7.6. ROLES

3.7.6.1. MOTAC PROMOTE INTERESTING TOURISM PRODUCTS THROUGHOUT THE YEAR FOR THE ENJOYMENT OF VISITORS

3.7.6.2. MOTAC BUILT TO ATTRACT TOURISM TO COME TO MALAYSIA

3.7.6.3. MALAYSIA TOURISM NOW THE SECOND LARGEST IN THE COUNTRYS ECONOMY

3.7.7. FUNCTION

3.7.8. Implement policies related to the development and development of the tourism industry

3.7.9. Coordinate, evaluate the effectiveness of tourism programs and projects

3.8. formulate national tourism policies to achieve the vision, mission and objectives of the ministry

3.9. MBHA

3.9.1. HISTORY

3.9.2. ON 1 August 2001, strong support and guidance of the Ministry Of Culture Art and Tourism ( Now Ministry of Tourism)

3.9.3. Persatuan Hotel Budget Malaysia (MBHA) came into being as the national organ of buget hotels in Malaysia ratted two stars and below.

3.9.4. ROLES

3.9.4.1. Represents the common interest off all budget hotels in Malaysia ad specifically the members of the Association

3.9.4.2. Promotes good relations between the Association and the Government and the public in general

3.9.5. FUNCTION

3.9.5.1. Promote good business ethics and among standards aming members

3.9.5.2. Promote excellent services and skills among employees of the members for the long term benefits of the members

3.9.5.3. To foster a culture of interactive dharing of information among members for the long term benefits of the members.

4. 1. Allow them to operate safely, securely, efficiently and sconomically under clearly defined rules

5. REGION

5.1. PACIFIC ASIA TRAVEL ASSOCIATION (PATA)

5.2. HISTORY

5.2.1. In first year, PITA also worked with government to ease entry and exit requirement for foreigners, seeing success in Japan , The US and the Philippines.

5.2.2. In March 1953 PITA had increased its membership from 33 active allied members to 49.

5.2.3. Conference that it was decided to change the association's name to the 'Pacific Area Travel Association' or PATA.

5.3. ROLE

5.3.1. Carrying out statistical and research work relating to travel trends and tourism development for benefits of its members.

5.4. FUNCTION

5.4.1. Carrying out advertising , promoting and publicity measures to focus the attention of the travelling public vacation areas.

5.4.2. Providing an instruments for close collaboration among the various territories, countries and commercial companies concerned.