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Dr. Linda Manning: The Way We Work Doesn’t Work Anymore by Mind Map: Dr. Linda Manning:  
The Way We Work Doesn’t Work Anymore
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Dr. Linda Manning: The Way We Work Doesn’t Work Anymore


Intercultural Economist

Changing demographics in the workplace

Different cultures can affect the outcomes of something, in way you don't intend

Grew up in Tripoli, Libya.

Dad followed a cultural norm: kids learn how to ride a bike

But in Libya, you just end up stuck in the sand!

Moved to England: second lesson of cultural difference

kids didn't trust her, because she was 'american'.

She was suspect.

But she did well, due to Mr. Potter, math teacher, he saw a gifted student, not an outsider student, Without him, she would not have been able to reach her potential, Just one person stepping out from the culutral norm made all the difference

Culture operates as a set of rules to live by

This is what dictates our cultural norms

Baby boomers!

Taking tacit knowledge with them

Which needs to be built!

And the workforce is shrinking!

But it's not! The Canadian workforce is shrinking

With the rise of immigrants, the workforce is growing

But they bring different tacit knowledge

Immigrants in the workplace

Did a survey, found that fitting in is a problem

Second Problem: recognizing the talents and skills that immigrants bring

Managers need to learn to deal with these differences in culturally sensitive ways

And they need to be motivated to do so

Issues with manager motivation

Social Justice

It's a problem: doesn't answer what's in it for me?

Legal Compiance

It drive people to meet a minimum, not to exceed their potential, Such as writing a paper with minimum words, students will never write too much more!


Addresses the failure to recognize immigrant credentials

Imagine three people solving a problem

One is woman, with an accent, and she's the cleaning lady! but she has an MBA.

Ok, you've got a person here who has not hired for their business expertise who is solving problems.

Sticky Floor

Skills and competencies not being recognized

Leads to many issues:

Cost to employers, they are most likely to leave, as they are not being recognized, Making that change is more difficult, They are handed down, learned and rewarded

Awareness & Motivation is not enough

We need Knowledge and Skills

So that we get new behaviours to a place that is as automatic as our current set of behaviours.

Such as driving home, it is an automatic action, But what if you move? You need to develop a new route, develop new knowledge and skills that work for you. And you need to do that over and over again until it becomes natural.

Let's make the way we work, work!

Inclusive Talent Management

Pillars of this model:, Manager, Only as powerful as the organization that allows them to change, Employess, Organization

What connects these pillars:, Awareness, Mindful Action, Knowledge and Skills