1. Project delivery
1.1. Standards
1.2. Methods
1.3. Patterns
1.4. Partners
2. Transformation Projects
2.1. Data & Integration Services
2.1.1. Vendor management
2.1.2. Policy service
2.1.3. Claims service
2.1.3.1. BBC Programme
2.1.4. Payments service
2.1.5. Operating and service models
2.2. Accounts Receivable (Credit Control)
2.2.1. Discovery Phase (TORI)
2.2.1.1. Options
2.2.2. Implementation
2.3. Claims De-coupling
2.3.1. CMS-Remediation
2.3.1.1. Options paper
2.3.1.2. Upgrading
2.3.1.2.1. Vendor Management
2.4. 5-year application roadmap
3. Resourcing
3.1. Ceri's Strategy and Transformation organisation for 2019
3.2. Projects
3.2.1. Integration Technical Lead (Enable MuleSoft)
3.2.2. Project Managers
3.2.3. Business Systems Analysts
3.2.4. Designers
3.3. Retained organisation
3.4. Resource on-boarding
3.4.1. Human Resourcing
3.4.2. Oracle Fusion
3.4.3. CRES Helpdesk
3.4.4. Recruitment
3.4.5. Workday
4. Governance & Controls
4.1. Ways of Working
4.1.1. Operating Principles
4.1.2. Technical Principles
4.1.2.1. Infrastructure
4.1.2.2. Application
4.1.2.3. Desktop
4.1.3. Project Templates and Standards
4.1.3.1. Terms of Reference
4.1.3.2. RACI
4.1.3.3. Stakeholder Map
4.2. Compliance and Risk
4.2.1. Data Strategy
4.2.2. Policy
4.2.2.1. GDPR
4.3. Information Security
4.3.1. Policy & Standards
4.4. Programme Governance
4.4.1. Budget Management
4.4.1.1. Tracking
4.4.1.2. IT Finance Reports
4.4.1.3. Accuruals
4.4.2. Risks / Assumptions / Issues / Decisions (RAID)
4.4.3. Change Management
4.4.4. Dependency Management
4.4.5. Monitoring and tracking
4.4.5.1. Programme Steering
4.4.5.2. Project Steering
4.4.5.3. Working Groups
4.4.5.4. Status Reporting
4.5. Programme governance meetings
4.6. Architecture Roadmaps & Strategy
4.6.1. Application
4.6.2. Infrastructure
4.6.3. Services
4.7. Plan on a page
4.7.1. Project and workstream plans
4.7.2. Project dependencies
4.7.2.1. Other Programmes and Projects
4.7.2.2. BAU
4.7.2.3. Internal / GIS Projects
4.7.3. Other influencing programmes (Optimum / BBC)
5. Remediation Projects
5.1. Applications
5.1.1. Decommissioning
5.1.1.1. Data Archiving
5.1.1.2. Data Retention
5.1.1.3. Asset Management Procedures
5.1.2. Version Upgrades
5.1.2.1. See Technical Standards
5.2. Infrastructure
5.2.1. Decommissioning
5.2.2. Asset Management Procedures
5.3. Platforms & Frameworks
5.3.1. See Technical Standards
5.4. Vendor Management
5.4.1. Procurement
5.4.1.1. SoW
5.4.2. Service Management