Communication Strategies

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Communication Strategies by Mind Map: Communication Strategies

1. Module 11 - Advanced Communication Skills

1.1. Establishing Common Ground

1.2. Using "I" Messages

1.3. Understanding Precipitating Factors

1.4. Assignments

1.5. Quiz

2. Outline

2.1. Materials needed to take this course

2.2. Learning Objectives

2.3. Course Syllabus

2.4. Content Outline

3. Overview

3.1. Why take this course?

3.2. Who should take this course?

3.3. How will this course work?

4. Module 1 - Learning Objectives

5. Module 2 - Course Introduction "THE BIG PICTURE"

5.1. What is communication?

5.2. How do we communicate?

5.3. Other communication factors

5.4. Assignment

5.5. Quizz

6. Module 3 - Understanding Communication Barriers

6.1. Overview of Barriers

6.2. Cultural barriers\

6.3. Physical barriers

6.4. Language Barriers

6.5. Assignment

6.6. Quiz

7. Module 4-Paraverbal Communication Skills

7.1. Power of Pitch

7.2. Truth about tone

7.3. Strength of Speed

7.4. Assignment

7.5. Quiz

8. Module 5 - Non - Verbal Communication

8.1. The Mehrabian Study

8.2. Body Language

8.3. Interpreting Gestures

9. Module 6 - Speaking Like A STAR

9.1. S- situation

9.2. T- task

9.3. A- action

9.4. R-result

9.5. Assignment

9.6. Quiz

10. Model 7 - Listening Skills

10.1. 7 Ways to listen better

10.2. Active listening

10.3. Sending Good Signals

10.4. Assignments

10.5. Quiz

11. Module 8 - Asking Good Questions

11.1. Open Quesions

11.2. Closed Questions

11.3. Probing Questions

11.4. Assignment

11.5. Quiz

12. Module 9 - Appreciative Inquiry

12.1. The purpose of AI

12.2. The four stages

12.3. Examples and case studies

12.4. Assignment

12.5. Quiz

13. Module 10- Mastering the Art of Conversation

13.1. Level 1 - Discussing General Topics

13.2. Level - Sharing Ideas and Prespectives

13.3. Level 3- Sharing Personal Experiences

13.4. Top Networking Tips

13.5. Assignment

14. Module 12 - Review "THAT'S A WRAP!'