5CLD Wk 1 No two are the same

1. My organisation: Cranfield University

1.1. Production focus: service with products

1.2. Age: dates from 1946. Mature but ever changing, not always with clarity

1.3. Client focus: b2b (contracts), b2c (students, researchers)

1.4. Ownership: PG University, public

1.5. Delivery: campus, in the field, overseas; face to face / online / blended; part and full time; asynchronous and synchronous

1.6. Reach: very much global

1.7. Evolution: aspiration for adaptive, pace of change can be slow though

2. The Golden Thread

2.1. Mission statements! Need to be meaningful and of value. What is it to be part of the family that is X organisation, that makes it different from others?

3. Philosophy of Learning

3.1. A belief system. WHY? How do you think about learning? Importance of the organisation's (and I believe your own), communicating and justifying that clearly to the participants in your learning to gain engagement.

3.2. WHY / WHAT / WHO FOR / WHEN / WHERE / HOW. Always WHY first though, in my opinion.

4. What's it like to work in these sectors?

4.1. Finance: constant change and need to innovate, customer interaction esp digital / social media. Need to evidence L&D, tracking and monitoring, effectiveness

4.2. Public: restrictions on procurement / recruitment, public scrutiny and accountability, wide variety of settings in esp larger organisations. Flexible learning solutions, approaches to learning, compliance, regulatory.

4.3. Retail: issues in access for staff to training, need for knowledge of product range, digital needs, ROI. Anytime anywhere learning, BYOD and accountability

4.4. Hospitality: operational needs, duration, also in my experience staff turnover. 70-20-10, tracking, career progression.

5. Live Session

5.1. Oh boy, did I find this absorbing.

5.2. Things I want to look into more deeply: - Henry Mintzberg's 5 structural configurations - Frederic Laloux's work on reinventing organizations - Case study on Zappos shoe manufacturers? - Find a copy of The Human Workplace, as I think it's going to help me a lot in ultimately moving across to L&D from my current role(s) - See if I can find a funky summary of analytical tools. Also to look up the one I found on learning theories, as I think the group will like it too!