SOUTH EAST ENGLAND LOCAL ENTERPRISE PARTNERSHIP (SELEP) BUSINESS SUPPORT - MINDMAP

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SOUTH EAST ENGLAND LOCAL ENTERPRISE PARTNERSHIP (SELEP) BUSINESS SUPPORT - MINDMAP by Mind Map: SOUTH EAST ENGLAND LOCAL ENTERPRISE PARTNERSHIP (SELEP) BUSINESS SUPPORT - MINDMAP

1. © Copyright 2019 LAR Consultancy Ltd LAR Consultancy

2. I-CONSTRUCT Funded by ERDF PA3, led by Haven Gateway Partnership for Construction industry and suppliers (SMEs and entrepreneurs looking to grow capacity & skills) [DEC 2018 to NOV 2021] https://www.haven-gateway.org/projects/i-construct/

3. Knowledge Transfer Network (KTN) - Innovate UK for businesses who are investing in innovation [ONGOING] https://ktn-uk.co.uk/

3.1. R&I Collaboration

3.2. Working with post-graduate students

3.3. Access to funding

3.4. Promotional Events

4. Go Trade - Lead by Gravesham Borough - Support market traders [JUL 2017 to JUL 2020] https://www.gravesham.gov.uk/home/business/gravesend-borough-market/overview/go-trade

4.1. 1-2-1 Support (up to 12 hrs)

4.2. Workshops

4.3. Promotional events

4.4. Grants/loans

4.5. Signposting / Referrals

5. LoCASE - Kent CC for SMEs to improve business performance by implementing energy effciency measures and LCEGS SMEs looking to grow [MAY 2016 TO JUL 2019] https://locase.co.uk/

5.1. 1-2-1 Support (up to 12 hrs)

5.2. Workshops

5.3. Webinars

5.4. Supply chain support

5.5. Up to £10,000 40% grant: 60% match Energy efficiency measures for all eligible applicants + other capital costs for LCEG SMEs

5.6. Graduate placement into business to address known need

6. Bettshanger Sustainable Parks - Hadlow College (SMEs mainly but start-ups and large business too) for food sector, environmental tech, life sciences/agri-tech and green technologies https://betteshangerparks.co.uk/

6.1. 1-2-1 Support (up to 12 hrs)

6.2. SME incubation space

7. Manufacturing Growth Programme - Economic Growth Solutions for SMEs looking to grow [OCT 2016 - MAR 2019] https://www.manufacturinggrowthprogramme.co.uk/

7.1. Up to 35% grant to co-fund external coaching and /or consultancy

8. SEBB South East Business Boost - Southend Borough Council for SMEs, pre and small start-ups, looking to grow and create jobs [JUL 2016 to JUN 2019] https://sebusinessboost.org.uk/

8.1. 1-2-1 Support (up to 12 hrs)

8.2. Workshops

8.3. Promotional events

8.4. £1,000 to £10,000 30% grant: 70% match 100% start up grants for new businesses Capital grant for eligible goods and services

9. Transportation and Logistical Efficiencies (TALE)- Haven Gateway Partnership for SMEs in logistics sector to better understand and analyze data to increase efficiency [NOV 2018 to OCT 2021] https://www.tale.org.uk/

10. Let's Do Business Finance - Let's Do Business Group for Established, denied mainstream finance [ONGOING] https://letsdobusinessgroup.co.uk/finance/

11. Let's Do Business Group for start-up and established businesses finance brokerage and alternative finance [ONGOING] https://letsdobusinessgroup.co.uk/

12. BLG data research centre - Funded and lead by ESR Council for SMEs who want to use their data more efficiently http://www.blgdataresearch.org/

12.1. £2,000 Voucher to receive support from the centre

12.2. R&I Collaboration

12.3. Working with post-graduate students

12.4. Specialist training

12.5. Partner opportunities with Univs.

13. The Carbon Trust - Funded by the Green Business Fund for businesses to improve business performance by implementing energy efficiency measures [ENDING DEC 2018] https://www.carbontrust.com/client-services/programmes/programmes/

13.1. Up to £5,000 at 15% intervention rate for energy efficient equipment

14. ESSEX BUSINESS SUPPORT

14.1. BASILDON FOR BUSINESS Funded and led by Basildon Council for all companies in the Borough and investors for coordinated non web based support [ONGOING] https://www.basildon.gov.uk/basforbusiness

14.1.1. 1-2-1 Support (up to 12 hrs)

14.1.2. Workshops

14.1.3. Promotional Events

14.1.4. Supply chain support

14.1.5. Support via reduced business rates if appropriate

14.1.6. Place marketing

14.1.7. Signposting / Referrals

14.1.8. Planning application support

14.1.9. Training and recruitment

14.1.10. Facility and land search

14.1.11. Trade and international support

14.2. BUSINESS ESSEX, SOUTHEND & THURROCK BEST GROWTH HUB for business support or information [ONGOING] http://www.bestgrowthhub.org.uk/

14.2.1. 1-2-1 Support (up to 12 hrs)

14.2.2. Workshops

14.2.3. Webinars

14.2.4. Promotional Events

14.2.5. Signposting / Referrals

14.3. CONSTRUCTION SKILLS Funded by CITB, led by Southend Borough Council to supply construction industry with skilled workforce [JAN 2019-JUN 2020] https://www.citb.co.uk/

14.3.1. Skilled training

14.3.2. Signposting / Referrals

14.4. BUSINESS INNOVATION VOUCHERS Funded and led by Univ. of Essex to provide SMEs with interns, grads and academic support at Univ. of Essex [ONGOING] https://www.essex.ac.uk/business/expertise/funding-opportunities/innovation-vouchers

14.4.1. Up to £10,000 towards cost of employing intern / grad / academic support

14.4.2. R&I Collaboration

14.4.3. Internships

14.4.4. Working with post-graduate students

14.4.5. Partner opportunities with universities

14.5. COMMUNITY LED LOCAL DEVELOPMENT FOR TILBURY Led by Thurrock Borough Council for localised support for deprived wards / hardest to reach individuals [JAN 2018 to DEC 2023] https://www.thurrock.gov.uk/sites/default/files/assets/documents/tilbury-clld-strategy-v01.pdf

14.5.1. Grants / Loans

14.6. Mercury Rising - Colchester Borough Council for SMEs and entrepreneurs in creative sectors, especially performing arts, looking to expand [OCT 2018 to SEP 2021] https://www.southeastlep.com/project/mercury-rising-theatre-colchester/

14.6.1. 1-2-1 support (up to 12 hrs)

14.6.2. Workshops

14.6.3. SME incubation space

14.7. SOUTH EAST INVEST Funded by ERDF PA3, led by Essex County Council for SMEs in non-European markets, looking to relocate/expand into Essex, South Essex & East Sussex - business support offered to generic client base [APR 2017 to MAR 2020] https://www.southeastlep.com/project/south-east-invest/

14.7.1. 1-2-1 Support (up to 12 hrs)

14.7.2. Workshops

14.7.3. Promotional events

14.7.4. R&I Collaboration

14.7.5. Supply chain support

14.7.6. SME incubation space

14.7.7. Signposting / Referrals

14.7.8. Other?

15. KENT BUSINESS SUPPORT

15.1. SCALE-UP ASHFORD Funded and led by Ashford Borough Council for any business with capacity & ambition to grow [APR 2017 - ANNUAL SLA] https://www.ashfordfor.com/scaleupashford

15.1.1. 1-2-1 Support (up to 12 hrs)

15.1.2. Signposting / Referrals

15.2. SCALE-UP WEST KENT Funded and lead by West Kent Partnership for any business with capacity & ambition to grow [JAN 2019 -ANNUAL SLA] https://kentinvictachamber.lpages.co/scale-up-west-kent/

15.2.1. 1-2-1 Support (up to 12 hrs)

15.2.2. Signposting / Referrals

15.3. SCALE-UP FOLKESTONE & HYTHE Funded and led by Folkestone & Hythe District Council for any business with capacity & ambition to grow [JAN 2019 -ANNUAL SLA] https://folkestone.works/

15.3.1. 1-2-1 Support (up to 12 hrs)

15.3.2. Signposting / Referrals

15.4. Place marketing

15.5. KENT & MEDWAY GROWTH HUB Funded by UK Gov via SELEP - Lead by Kent County Council? for business support or information [ONGOING] https://www.kentandmedwaygrowthhub.org.uk/

15.5.1. 1-2-1 Support (up to 12 hrs)

15.5.2. Workshops

15.5.3. Promotional Events

15.5.4. Signposting / Referrals

15.6. INWARD INVESTMENT KENT Funded by ERDF PA3, led by Kent County Council for UK and foreign SMEs relocating to Kent & Medway [Until July 2019] https://www.southeastlep.com/project/inward-investment-kent/

15.6.1. 1-2-1 Support (up to 12 hrs)

15.6.2. Promotional Events

15.6.3. Place marketing

15.6.4. Supply Chain Support

15.7. COALFIELDS COMMUNITY INVESTMENT PROGRAMME Funded and led by Coalfield Regeneration Trust for start-ups [ONGOING] Y INVESTMENT PROGRAMME Funded and led by Coalfield Regeneration Trust for start-ups [ONGOING] https://www.coalfields-regen.org.uk/

15.7.1. 1-2-1 Support (up to 12 hrs)

15.7.2. Small loans and support for start-ups based in former Kent Coalfields

15.8. PARTNERS FOR GROWTH LOAN Funded and led by Medway Council - for SMEs in Medway trading for 2 years plus [AUG 2018 - ANNUAL SLA] https://www.medway.gov.uk/info/200141/business_licensing_and_regeneration/79/business_advice/3

15.8.1. Interest free loan up to £10,000

15.8.2. Signposting / Referrals

15.9. PARTNERS FOR GROWTH GRANT Funded and led by Medway Council - for pre-starts setting up in Swale [AUG 2018 - ANNUAL SLA] https://www.medway.gov.uk/info/200141/business_licensing_and_regeneration/79/business_advice/3

15.9.1. 1-2-1 Support (up to 12 hrs)

15.9.2. Workshops

15.9.3. SME incubation space

15.9.4. Grants

15.9.5. Signposting / Referrals

15.10. SWALE START-UP Funded and led by Swale Authority - for pre-starts setting up in Medway [ONGOING] https://www.swalemeansbusiness.co.uk/card_category/start-ups/

15.10.1. Workshops

15.10.2. Signposting / Referrals

15.11. MAIDSTONE TERRACE Funded and led by Maidstone Borough Council - for start-ups and small business [ONGOING] https://www.businessinmaidstone.co.uk/the-business-terrace/

15.11.1. 1-2-1 Support (up to 12 hrs)

15.11.2. SME incubation space

15.11.3. Workshops

15.11.4. Place marketing

15.11.5. Signposting / Referrals

15.12. INNOVATIVE SECTOR EXCHANGE PROJECT Funded by Interreg, led by Kent County Council - for F&D, manufacturing, digital creative, new materials for SMEs to innovate products/services for international markets [APR 2017 TO JUN 2019] https://www.kent.gov.uk/business/business-loans-and-funding/eu-funding/innovative-sector-exchange

15.12.1. 1-2-1 Support (up to 12 hrs)

15.12.2. Workshops

15.12.3. Promotional Events

15.12.4. R&I Collaboration

15.12.5. Supply Chain Support

15.12.6. International networking

15.12.7. Place marketing

15.12.8. Signposting / Referrals

15.13. KENT COMMUNITY FOUNDATION Funded by Kent County Council and External, led by Kent Community Foundation for social enterprise start-ups and disadvantaged groups [ONGOING] https://kentcf.org.uk/

15.13.1. Workshops

15.13.2. Grants/loans

15.13.3. Signposting / Referrals

15.14. FOLKESTONE WORKS - Community Led Local Deveopment Project - Lead by Folkestone & Hythe District Council - Localised support for deprived wards/hardest to reach individuals [JAN 2018 TO DEC 2023] https://folkestone.works/

15.14.1. Grants money to bid for local business/skills support projects

15.15. Kent & Medway Business Fund - Kent County Council - interest free loans for established businesses [ONGOING] https://www.kent.gov.uk/business/business-loans-and-funding/kent-and-medway-business-fund

15.15.1. Loans

15.15.2. Signposting / Referrals

15.16. Investment in Innovation - Kent County Council - interest free loans for innovative projects [ONGOING] https://www.kent.gov.uk/business/business-loans-and-funding/innovation-loans

15.16.1. Loans

15.16.2. Signposting / Referrals

15.17. LEADER - Lead Partner Kent County Council - grants for SMEs in rural and tourism to diversify [2017 TO 2020] http://www.westkentleader.org.uk/

15.17.1. Grants

15.18. BOOST 4 HEALTH - Lead Partner Kent County Council funded by Interreg for Life Sciences & Biotech for SMEs in this sector to internationalise [APR 2017 TO JUN 2019] https://www.boost4health.eu/

15.18.1. 1-2-1 Support (up to 12 hrs)

15.18.2. Workshops

15.18.3. Grants / Loans

15.18.4. Signposting / Referrals

15.19. START/GROW MY BIZ - Funded & led by Canterbury City Council - for SMEs to start or grow a business [ONGOING] http://mybiz-canterbury.co.uk/news/advice/start-grow-business-support-platform/

15.19.1. 1-2-1 Support (up to 12 hrs)

15.19.2. Workshops

15.19.3. Promotional Events

15.19.4. Signposting / Referrals

15.20. KENT FOUNDATION - Funded and led by Kent County Council - for young people to to start a business [ONGOING] http://www.kentfoundation.org/

15.20.1. 1-2-1 Support (up to 12 hrs)

15.20.2. Workshops

15.20.3. Promotional Events

15.20.4. Signposting / Referrals

15.21. LOCATE IN KENT - funded by ERDF and Kent County Council and Medway Council for new business to relocated and forexisting businesses interested in growing in Kent and Medway https://www.locateinkent.com/

16. EAST SUSSEX BUSINESS SUPPORT

16.1. Business East Sussex (BES) Growth Hub (All) for business support or information [ONGOING] http://www.businesseastsussex.org.uk/

16.1.1. 1-2-1 Support (up to 12 hrs)

16.1.2. Workshops

16.1.3. Promotional Events

16.1.4. Signposting / Referrals

16.2. SCALE-UPS EAST SUSSEX (Research Pilot) Funded and led by East Sussex County Coucil for SMEs of 5+ employees with ambition and potential to scale-up [JAN 2019 to DEC 2019] https://www.scaleupeastsussex.co.uk/

16.2.1. 1-2-1 Support (up to 12 hrs)

16.2.2. Workshops

16.2.3. R&I Collaboration

16.2.4. Supply chain support

16.3. EAST SUSSEX INVEST 5 Funded by East Sussex County Council for SMEs and startups to fund projects that will directly create jobs [ONGOING] https://www.eastsussex.gov.uk/business/developing/finance/grants/

16.3.1. SME incubation space

16.4. LOCATE EAST SUSSEX Funded and led by East Sussex County Council for UK and foreign SMEs to relocate and/or expand ops in East Sussex [ONGOING] https://locateeastsussex.org.uk/

16.4.1. 1-2-1 Support (up to 12 hrs)

16.4.2. Workshops

16.4.3. SME incubation space

16.4.4. East Sussex invest 5

16.4.5. Place marketing

16.4.6. Promotional Events

16.4.7. Signposting / Referrals

16.5. Connecting Hastings and Rother Together (CHART) - Community Led Local Development project - Hastings Borough Council - Localised support for deprived wards / hardest to reach individuals [JAN 2018 - DEC 2023] https://www.hastings.gov.uk/chart/

16.5.1. Grants & loans

16.6. CLEAN GROWTH UK Funded by Research England, led by Univ of Brighton for HEIs, Corps, SMEs [APR 2018 to MAR 2021] https://www.brighton.ac.uk/business-services/green-growth-platform/resources/ggp-news-pages/clean-growth-uk.aspx

16.6.1. 1-2-1 Support (up to 12 hrs)

16.6.2. Workshops

16.6.3. Webinars

16.6.4. Promotional Events

16.6.5. R&I Collaboration

16.6.6. Internships

16.6.7. Working with post-grads/students

16.6.8. Signposting / Referrals

17. Increase Valorisation Sociale - Optivo for pre-starts that are economically inactive [JULY 2018 to JUN 2021] https://www.interregeurope.eu/

17.1. Workshops

17.2. Signposting / Referrals

18. MOSTLY UK WIDE BUSINESS SUPPORT (includes areas outside SELEP, Supporting SELEP)

18.1. Knowledge Transfer Partnership (KTP) - Innovate UK - for businesses looking to innovate its innovation [ONGOING] http://ktp.innovateuk.org/

18.1.1. 1-2-1 Support (up to 12 hrs)

18.1.2. Workshops

18.1.3. Webinars

18.1.4. Supply chain support

18.1.5. R&I Collaboration

18.1.6. Working with post-graduate students

18.1.7. Grants/loans

18.1.8. Internships

18.1.9. Signposting / Referrals

18.2. EIRA (Enabling Innovation: Research to Application) - Univ. of Essex for AI, Biotech, Digital Creative SMEs, start-ups and large businesses to innovation and increase productivity using academics [APR 2018 to MAR 2021] https://portal.uea.ac.uk/rin/find-funding/internal-funding/eira-funding

18.2.1. Workshops

18.2.2. R&I Collaboration

18.2.3. Working with post-graduate students

18.2.4. Internships

18.2.5. Start-up microfinance grants for UEA, Kent & Essex students/recent grads

18.3. Enterprise Europe Network (EEN) - Innovate UK /Univ. of Greenwich - for SMEs to connect with partners/suppliers internationally [ONGOING] https://www.enterprise-europe.co.uk/

18.3.1. 1-2-1 Support (up to 12 hrs)

18.3.2. Workshops

18.3.3. Webinars

18.3.4. Promotional events

18.3.5. Supply chain support

18.3.6. Finding new markets for products/services

18.3.7. R&I Collaboration

18.3.8. IP Support

18.3.9. Tender access service

18.3.10. Place marketing

18.3.11. Signposting / Referrals

18.4. Innovate UK - Innovate UK - for businesses looking to innovate [ONGOING] https://www.gov.uk/government/organisations/innovate-uk

18.4.1. 1-2-1 Support (up to 12 hrs)

18.4.2. Workshops

18.4.3. Webinars

18.4.4. Promotional events

18.4.5. SME incubation space

18.4.6. Supply chain support

18.4.7. R&I Collaboration

18.4.8. Working with post-graduate students

18.4.9. Grants/loans

18.4.10. Internships

18.4.11. Signposting / Referrals

18.5. Exporting is Great - DIT - for SMEs looking to export [APR 2015 - APR 2019] https://www.great.gov.uk/

18.5.1. 1-2-1 Support (up to 12 hrs)

18.5.2. Workshops

18.5.3. Webinars

18.5.4. Promotional events

18.5.5. Supply chain support

18.5.6. R&I Collaboration

18.5.7. Working with post-graduate students

18.5.8. Grants/loans

18.5.9. Place marketing

18.5.10. Internships

18.5.11. Signposting / Referrals

18.6. KEEP+ Knowledge Exchange & Embed Partnerships - ARU for SMEs collaboration with academic, 3rd party consultancy, CapEx to develop new products & services [JAN 2017 to DEC 2019] https://keepplus.co.uk/

18.6.1. 1-2-1 Support (up to 12 hrs)

18.6.2. Promotional events

18.6.3. Revenue KT (GBER), Revenue 3rd Party Consultancy & CapEx

18.6.4. Internships - 12 wk graduate innovation

18.6.5. Collaborative partnerships between businesses, graduates, employees and academics for 12 m or more

18.7. Start Up Loan Co - British Business Bank for start-up and up to 24 months trading businesses [ONGOING]

18.7.1. 1-2-1 Support (up to 12 hrs)

18.7.2. Loans of us to £25,000 per controlling individual

18.8. Start Up Loan Co - British Business Bank for 18-30 year olds as a start up funding / loan [ONGOING] https://www.british-business-bank.co.uk/

18.8.1. 1-2-1 Support (up to 12 hrs)

18.8.2. Grants / loans

18.8.3. Signposting / Referrals

18.9. Enterprise Development Programme - Lead by Foundation for Social Investment - start up grant for Voluntary Community Service led orgs (VCS) [ONGOING] https://www.sibgroup.org.uk/enterprise-development-programme

18.9.1. 1-2-1 Support (up to 12 hrs)

18.9.2. Workshops

18.9.3. Webinars

18.9.4. Grants / loans

18.9.5. Signposting / Referrals

18.10. Market Trader - Lead by Creative England - Support for creative film [APR 2016 - APR 2019] http://www.creativeengland.co.uk/film-and-tv/market-trader

18.10.1. 1-2-1 Support (up to 12 hrs)

18.10.2. Workshops

18.10.3. Webinars

18.10.4. Signposting / Referrals

18.11. New Enterprise Allowance - Ixion Holdings - Start-up support for economically inactive [APR 2017 to APR 2020] https://www.gov.uk/government/collections/new-enterprise-allowance-campaign

18.11.1. 1-2-1 Support (up to 12 hrs)

18.11.2. Workshops

18.11.3. Grants/loans

18.11.4. Signposting / Referrals

18.12. OFWAT Green Business Fund - Lead by The Carbon Trust - SMEs looking to reduce energy consumption [ONGOING] https://greenbusiness.carbontrust.com/energyassessment/

18.12.1. Workshops

18.12.2. Webinars

18.12.3. Grants / loans

18.12.4. Signposting / Referrals

18.13. Cutural Development Fund - funded by DCMS and National Lottery, led by the Arts Council for cities and towns to invest in creative, cultural and heritage initiatives that lead to culture-led economic growth and productivity [2018-2022] https://www.artscouncil.org.uk/funding-finder/cultural-development-fund

18.13.1. Grants / loans

18.14. Get Exporting 2 - Lead DiT for SMEs looking to sell overseas or develop internationally [JUL 2016 to JUN 2019] http://www.tunbridgewells.gov.uk/__data/assets/pdf_file/0011/145199/DIT-ERDF-Project-Flyer-GE2.pdf

18.14.1. Workshops

18.14.2. Webinars

18.14.3. Promotional Events

18.14.4. Up to £3,000 50% grant: 50% match for Marketing, market research, language training, travel etc

18.15. Better Off in Business - Prince's Trust (18-30 yrs) for unemployed with business idea [OCT 2015 to SEP 2021] https://www.princes-trust.org.uk/help-for-young-people/support-starting-business

18.15.1. Workshops

18.15.2. Promotional Events

19. SECCADS - SOUTH EAST CREATIVE, CULTURAL AND DIGITAL SECTOR Funded by ERDF PA3 for creative, cultural and digital sectors [APR 2017 to MAR 2020] https://www.sctp.org.uk/wp-content/uploads/2018/05/SECCADS-Core-Description.pdf

19.1. 1-2-1 Support (up to 12 hrs)

19.2. Workshops

19.3. Webinars

19.4. Supply chain support

19.5. Graduate placement into business to address known need

20. COAST TO CAPITAL LOCAL ENTERPRISE PARTNERSHIP

20.1. STEP-UP Funded by ESF, led by Univ. of Brighton for SME internship programme supporting use of higher skills and business growth [SEP 2019 to AUG 2022]

20.1.1. Workshops

20.1.2. Internships (6-12 wks for SMEs)

20.1.3. Signposting / Referrals

20.2. DIGITAL RESEARCH & INNOVATION VALUE ACCELERATOR (DRIVA) Funded by ERDF PA1, led by Univ. of Brighton for SMEs to develop innovative Next Gen products and services with access to Gatwick Airport's proprietary data [JUL 2018 to JAN 2021] https://www.brighton.ac.uk/research-and-enterprise/brighton-futures/connected-futures/driva.aspx

20.2.1. 1-2-1 Support (up to 12 hrs)

20.2.2. Workshops

20.2.3. R&I Collaboration

20.2.4. Access to UoB specialist labs

20.2.5. Grants & loans

20.2.6. Promotional Events

20.2.7. Signposting / Referrals

20.3. PLUS X Funded by ERDF PA1, led by University of Brighton for scale ups across tech areas incl. advanced eng. (clean growth/energy), manufacturing, medical tech, built environment, and creative industries [JAN 2020 to DEC 2022]

20.3.1. 1-2-1 Support (up to 12 hrs)

20.3.2. Workshops

20.3.3. SME incubation space

20.3.4. R&I Collaboration

20.3.5. Plus X will help to secure loans

20.3.6. Place marketing

20.3.7. Promotional Events

20.3.8. Signposting / Referrals

20.3.9. Other (unspecified)

20.4. BRAIN BUILDING RESEARCH ACADEMIC INNOVATION NETWORKS Funded by ERDF PA3, led by Sussex Innovation Centre . Open Innovation Platform to connect innovators and corps/large orgs - C2C (covers SELEP through overlap in Newhaven and Lewes [SEP 2017 to SEP 2020] https://www.sinc.co.uk/brain

20.4.1. 1-2-1 Support (up to 12 hrs)

20.4.2. Promotional Events

20.4.3. Signposting / Referrals

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