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Rocket clouds
RMA by Mind Map: RMA

1. Resell on Web

1.1. Product detail

1.2. Landing page

1.3. Sub landing page

1.4. Item relation - new / not new

1.5. Home page - campaign component

2. Mini Grading App

2.1. Infrastructure

2.2. Product details from SAP

2.3. Admin - reporting

2.4. User roles admin

2.5. Grading process

2.6. Pre-sorting for grading

3. RMA in SAP

3.1. Warehouse transactions

3.2. Warehouse distribution

3.3. Item exchange (simalar item)

3.4. XBorder - RMA in countries

3.5. Interface to service partners (integration)

3.6. Service partner linked to SKU, service partners available for all SKU - mandatory for listing

3.7. Item attributes - s/n, EAN,

3.8. Tracking servicing history per user account and item

3.9. Automated pricing for RMA goods

3.10. warranty period tracking

3.11. RMA tracking from PuP

3.12. RMA for MP

3.13. Invoicing details with attributes

3.14. Reporting

4. RMA process in Jirny

4.1. Floor-plan redesign

4.2. Process improvements