Returns

الاعتمادات

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Returns by Mind Map: Returns

1. Updates to Complaint actions screen

1.1. if drugs

1.1.1. If days count between complaint and invoice > 5 days (excluding fri,sat) color the row orange

1.2. if FMCG

1.2.1. If days count between complaint and invoice > 30 days (excluding fri,sat) color the row orange

2. Approvals

2.1. Less Than 500 and no ( suppositories , needles , cold ) items

2.1.1. Starts from QA

2.1.1.1. Approve

2.1.1.1.1. Email to warehouse

2.1.1.2. Reject

2.1.1.3. Request Approval From A list of emails

2.1.1.3.1. Cant be used unless rejected from QA FMCG or QA Drugs

2.2. between 500 and 1000 no ( suppositories , needles , cold ) items

2.2.1. Starts from QA

2.2.1.1. Approve

2.2.1.1.1. Email to warehouse

2.2.1.1.2. Email With no actions

2.2.1.2. Reject

2.2.1.3. Request Approval From A list of emails

2.2.1.3.1. Cant be used unless rejected from QA FMCG or QA Drugs

2.3. between >= 1000 no ( suppositories , needles , cold ) items

2.3.1. Starts from QA

2.3.1.1. Approve

2.3.1.1.1. Sales and marketing Director

2.3.1.1.2. Email With no actions

2.3.1.2. Reject

2.3.1.3. Request Approval From A list of emails

2.3.1.3.1. Cant be used unless rejected from QA FMCG or QA Drugs

2.4. Less Than 500 and with ( suppositories , needles , cold ) items

2.4.1. Starts from QA

2.4.1.1. Approve

2.4.1.1.1. Operation Director

2.4.1.1.2. Requires Operation Director Approval

2.4.1.2. Reject

2.4.1.3. Request Approval From A list of emails

2.4.1.3.1. Cant be used unless rejected from QA FMCG or QA Drugs

3. Notes

3.1. Create New Group QA Drugs

3.2. Create New Group QA FMCG

3.3. Notifications on reject to all users in the cycle

3.4. Notifications on final approval to all users in the cycle

3.5. Emails with no actions users should be added to the final approval and reject email list

3.6. Attachment F1 + complaint from the first email