JASON'S COMM 292

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JASON'S COMM 292 by Mind Map: JASON'S COMM 292

1. VALUES

1.1. Terminal

1.2. Instrumental

1.3. Behavior and ethics

1.3.1. Hodstede's Framework for Assessing Culture

1.3.1.1. Attitude

1.3.1.1.1. Cognitive

1.3.1.1.2. Affective

1.3.1.1.3. Behavioural

1.3.1.2. Attribution Theory

1.4. Big Five Model

1.5. Perception

1.5.1. The Situation

1.5.2. The Target

1.5.3. The Perceiver

2. COMMUNICATION

2.1. Body Language

2.2. Tone Of Voice

2.3. Words

2.4. Different Styles

2.4.1. Thinking

2.4.2. Sensing

2.4.3. Feeling

2.4.4. Intuitive

2.5. Personality

2.6. Culture/background

2.7. Present Situation

3. CONFLICT

3.1. Functional

3.2. Dysfunctional

3.3. Conflict Styles

3.3.1. Forcing

3.3.2. Problem Solving

3.3.3. Compromising

3.3.4. Avoiding

3.3.5. Yielding

3.4. Factors affecting bargaing

3.4.1. Interests (underlying concerns)

3.4.2. Issues (on table)

3.4.3. Positions (stand on issue)

3.5. Negotiation Skills

3.5.1. Assessing personal goals

3.5.2. Positivity

3.5.3. Open and Trusting

4. LEADERSHIP

4.1. Never give up

4.2. Vision

4.3. Communicate

4.4. Followers

4.5. Doing the RIGHT things

4.6. Different traits

4.6.1. Extroversion

4.6.2. Consciousness

4.6.3. Openness

4.6.4. EQ

5. GROUPS/TEAMS

5.1. Pre-Group

5.2. Forming

5.3. Stroming

5.4. Norming

5.5. Performing

5.6. Adjourning

5.7. Team Effectiveness

5.7.1. Context

5.7.2. Process

5.7.3. Composition

5.7.4. Purpose

5.7.4.1. Initiating

5.7.4.2. Clarifying

5.7.4.3. Consensus Testing

5.8. Cross Functional Teams

6. IDENTIFYING STRENGTHS

6.1. Competing Values Framework

6.1.1. Internal- External Dimension

6.1.1.1. Innovation

6.1.1.2. People

6.1.2. Flexibility-Control Dimension

6.1.2.1. Efficiency

6.1.2.2. Performance