Communication Training Course | Available Australia Wide | Sydney, Brisbane, Adelaide, Perth, Can...

1. Your call center staff will learn within our daily workshop: Why statements Active listening Asking quality queries Overcoming objectives Our R.E.S.T version Building rapport The Way to close the purchase Cold calling 101 When to escalate a telephone The Way to conduct inner roll plays to reinforce skills and fresh Services or products Your supervisors or team leaders will find out"Manager as Coach" Within our day workshop: What training can do and What Type of return on investment To anticipate. The part of a mentor and frequent coaching challenges.Your call center staff will learn within our daily workshop: Why statements Active listening Asking quality queries Overcoming objectives Our R.E.S.T version Building rapport The Way to close the purchase Cold calling 101 When to escalate a telephone The Way to conduct inner roll plays to reinforce skills and fresh Services or products Your supervisors or team leaders will find out"Manager as Coach" Within our day workshop: What training can do and What Type of return on investment To anticipate. The part of a mentor and frequent coaching challenges.