Communication Training Course | Available Australia Wide | Sydney, Brisbane, Adelaide, Perth, Can...

Your call center staff will learn within our daily workshop:Why statementsActive listeningAsking quality queriesOvercoming objectivesOur R.E.S.T versionBuilding rapportThe Way to close the purchaseCold calling 101When to escalate a telephoneThe Way to conduct inner roll plays to reinforce skills and fresh Services or productsYour supervisors or team leaders will find out"Manager as Coach" Within our day workshop:What training can do and What Type of return on investment To anticipate.The part...

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Communication Training Course | Available Australia Wide | Sydney, Brisbane, Adelaide, Perth, Canberra, Geelong, Parramatta, Gold Coast, Melbourne | Paramount Training & Development by Mind Map: Communication Training Course | Available Australia Wide | Sydney, Brisbane, Adelaide, Perth, Canberra, Geelong, Parramatta, Gold Coast, Melbourne | Paramount Training & Development

1. Your call center staff will learn within our daily workshop: Why statements Active listening Asking quality queries Overcoming objectives Our R.E.S.T version Building rapport The Way to close the purchase Cold calling 101 When to escalate a telephone The Way to conduct inner roll plays to reinforce skills and fresh Services or products Your supervisors or team leaders will find out"Manager as Coach" Within our day workshop: What training can do and What Type of return on investment To anticipate. The part of a mentor and frequent coaching challenges.Your call center staff will learn within our daily workshop: Why statements Active listening Asking quality queries Overcoming objectives Our R.E.S.T version Building rapport The Way to close the purchase Cold calling 101 When to escalate a telephone The Way to conduct inner roll plays to reinforce skills and fresh Services or products Your supervisors or team leaders will find out"Manager as Coach" Within our day workshop: What training can do and What Type of return on investment To anticipate. The part of a mentor and frequent coaching challenges.