beFood Road Map

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beFood Road Map by Mind Map: beFood Road Map

1. be Open API and POS API

1.1. tech spec

1.1.1. Estimate time for Merchant Intergrate

1.1.1.1. SLA

1.2. integrate bePay

1.3. Extenal intergration Flow

2. Internal Flow

2.1. Food delivery platform

2.1.1. Delivery Turn Around Time

2.1.2. Fair Price

2.1.3. Batch Orders

2.1.4. sliding scale delivery fee from each customer, a percentage of each driver’s gross fare, and a 30% fee from the restaurant on each order.

2.2. Merchant APP

2.3. Merchant API

2.3.1. Internal integration flow

2.3.2. SOP for Intergration

2.3.2.1. Time

2.3.2.2. priorities

2.4. UI/UX

2.5. Business Flow and Operation

2.5.1. BD -> Finance

2.5.2. BD -> Driver Onboard

2.5.3. BD -> Legal

2.5.4. BD -> Head of BU

2.5.5. BD -> BOM

2.6. be Meal flow

2.6.1. Merchants update

2.6.2. beFood update

2.7. contract format and legal

3. Extenal Flow

3.1. Verified Merchants 70%

3.1.1. Exclusive deal

3.1.1.1. Bemeal

3.1.1.1.1. KFC, Lotte, Vinmart +, Circle K, Goldengate, Redsun

3.1.1.1.2. Diets

3.1.2. Location

3.1.2.1. HN

3.1.2.1.1. target

3.1.2.2. HCM

3.1.2.2.1. target

3.1.3. tnx/month

3.1.4. Priority POS and Food Platform to accquire Mass Merchants

3.1.4.1. R- keeper POS - Top Branding - Food chain

3.1.4.2. Foodizziy Platform

3.2. F&B Segment

3.2.1. Listing Merchants 30%

3.2.1.1. Location

3.2.1.1.1. HN

3.2.1.1.2. HCM

3.2.1.2. API connecting SME POS Platform

3.2.1.2.1. Ipos

3.2.1.2.2. POS App

3.2.1.2.3. Cukcuk

3.2.2. Favourite Food based on location

3.2.3. tnx/month

3.3. Inernal Flow

3.4. customer journey

3.4.1. ui/ux

3.4.2. tat

3.4.3. cx

3.4.3.1. search

3.4.3.1.1. select dish

3.4.4. Customer

3.4.4.1. Drive

3.4.4.1.1. accept

3.4.4.1.2. reject

3.4.4.2. Merchant

3.4.4.3. admin portal for merchants

3.5. Onboarding Merchants

3.5.1. Option 1 : 100% MC verified

3.5.1.1. 70% Tnx/ branding

3.5.1.1.1. exclusive deal

3.5.1.2. 30% GMV/ Tnx

3.5.1.2.1. transaction and marketshare

3.5.2. Key message

3.5.2.1. eat healthy

3.5.2.2. free delivery

3.5.2.3. Fast

3.5.3. Total 320k oder

3.5.3.1. online 150 orders

4. Food Driver Onboard

4.1. Heating box standard

4.2. Driver Onboard team

4.2.1. monthly target

4.2.2. deposit

4.3. Outsource

4.3.1. BPO

5. CashFlow

5.1. clearing and settlement

5.1.1. accounting process

6. End to end flow for Food delivery platform

6.1. finalize internal and extenal process

6.1.1. Customer Journey

7. beFood launching milestones

7.1. 1. Minimum Awesome Products

7.1.1. 3 Food Driver Onboard

7.1.2. 4. Customer Journey/ Customer experience

7.1.3. 2. Merchants onboard

7.1.3.1. Mannual Merchants

7.1.3.1.1. target

7.1.3.2. System intergration

7.1.3.2.1. API Merchants

7.1.3.2.2. Timeline

7.1.3.3. Merchant APP stand alone

7.2. Noted: Finalize all checklist for 1,2,3,4 with BD Team