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QUALITY by Mind Map: QUALITY

1. PHUILIP CROSBY AÑO 1926-2001 WHEELINGS VIRIGINIA, UNITED STATES.

1.1. APORTATION

2. JOSEPH M. H JURAN, 1904-2008, BRALLA, ROMANIA.

2.1. APORTATION

3. PETER M SENGE, 1947, STANDFORD.

3.1. APORTATION

4. CLAUS MÖLLER , 1942, DINAMARCA

4.1. APORTATION

5. EDWARD DEMING,1900-1993, SIOUX CITY, LOWA, UNITED STATES.

5.1. APORTACIÓN

6. ARMAND VALLIN FEIGENBAUN, 1922, MASSACHUSSETS, UNITED STATES.

6.1. APORTACIÓN

7. SHIGEO SHINGO, 1909-1990, SAGA, JAPAN

7.1. APORTATION

8. PRODUCTO QUALITY

9. QUALITY OF SERVICE

10. COMPETITIVE ADVANTAGE

11. EFFICIENCY

12. EFFECTIVENESS

13. PHIILOSOPHERS OF QUALITY

13.1. GENICH TAGUCHI, 1942-2012, JAPAN.

13.1.1. APORTATION

13.2. KAOURU ISHIKAWUA,1915-1989, JAPAN.

13.2.1. APORTATION