Order and Installations process

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Order and Installations process by Mind Map: Order and Installations process

1. Order Ticket input

1.1. Sharing location Id input data with the ticket creator

2. Shop assistants training

2.1. Ensure a proper training, Italian language is mandatory

3. Planning Installation

3.1. Comunicate installation date and time at least 1 week before

4. Installation and Testing

4.1. Provide a clear feed back tu us about the state of the installation

4.1.1. Location Id Data error, send new word....(what’s wrong)

4.1.1.1. Hardware connection problem in the shop (cable, no line ecc)

4.1.1.1.1. Software connection problem (firewall, proxy, ecc)