Context of L&D

1. Different Sectors

1.1. Retail

1.1.1. shop floor colleagues

1.1.2. digital

1.1.2.1. opportunities

1.1.2.2. capability gaps

1.2. Fianance

1.2.1. consumer habits

1.2.2. regulations

1.3. Public

1.3.1. restrictions

1.3.2. codes of conduct

1.3.3. public scrutiny

1.4. Same challenges

2. Stakeholders

2.1. prove our value - always seen as a cost

2.2. Whats in it for me

2.3. support building policy

2.4. commitment

3. Who are L&D and what do we do?

3.1. Enables change to happen

3.2. touches everyone (should) in the organisaion

3.3. build capability

3.4. Act as change agents

3.5. benefits end user (our customers)

4. Philosophy

4.1. Where/who/what/why

4.2. Creating a vision

4.3. Offers clarity

4.4. Gives you a check point

4.5. Key step to drive learning

5. Policy

5.1. link to business strategy

5.2. create consistency

5.3. set goals

5.4. how we evaluate

6. Golden Thread

6.1. Red thread

6.1.1. obstacles/red tape/obstructions

6.2. Line of sight

6.3. gives consistency