Leadership
by Azima Malia
1. Competency
1.1. personal characteristics that lead to superior performance in a leadership role
1.2. e.g. skills, knowledge, values, personality, Knowledge of the Business, Emotional Intelligence
2. Behavioral
2.1. Task
2.1.1. Assign specific tasks
2.1.2. Ensure employees follow rules
2.2. People
2.2.1. Showing mutual trust and respect
2.2.2. Concern for employee needs