Part Three: Undertaking the project

1. Decision making in the client context

1.1. Desition making in organizations

1.2. Types of management decision-making roles

1.3. The decision-making unit

1.4. The dimension of a decision

1.5. Multi-criteria decision analysis

1.6. Decision-making style and influence

1.7. Organizational orientation

1.8. Organizational culture

1.9. Strategy process

1.10. Strategy development processes

1.11. External influences on organizational decision making

1.12. The naturalistic decision-making approach

1.13. Strategy development processes

1.14. Desition making in organizations

2. Managing the project

2.1. Individual roles for team members

2.2. setting a timetableand the project budget

2.3. Organizing meetings

2.4. Organizing workshops

2.5. The importance of time management and effective time management

2.6. Time management systems and dealing with slippage

2.7. The function of the project log

2.8. What to include in the project log and suggested formats?

3. Working with the client

3.1. Consultant-client engagement for the project implementation

3.2. Relationship with the client during the project

3.3. Client relatioships and business ethics

3.4. The desire for the change by the client organization

3.5. Change-enhancing interactions by the consultant

3.6. Overcoming resitance

3.7. Benchmarking project progression

3.8. Understanding the roles of client team members

3.9. Types of project shock

3.10. Responding to the project shocks

4. Creative approaches for developing solutions

4.1. How to use analysis to develop solutions

4.2. Mind mapping

4.3. Brainstorming

4.4. Seven basic tools

4.5. Seven new management tools

4.6. Other analysis methods

4.7. Other analysis methods