Get Started. It's Free
or sign up with your email address
Rocket clouds
Spike by Mind Map: Spike

1. Feedback/Notes

1.1. Confusing that we start with integration but that is not the top-level of hierarchy.

1.2. There is also an add service button in service pages! Maybe that should live more visibly.

1.3. Too many terminology on the first dashboard page. IMO some incremental complexity love/simplification would be welcomed.

1.4. Team/service may be many to many, I did not spend enough time on team part.

2. team

2.1. Service

2.1.1. Integration

2.1.1.1. Incident

2.1.1.1.1. Trigger

2.1.1.1.2. Acknowledge

2.1.1.1.3. Escalation Instance

2.1.2. Report

2.2. Escalation Policy