Portfolio of Evidence
by Dantae Jones
1. Update Calls 2660
1.1. Closed by Customer 3
2. Other 193
3. Wastage
3.1. Invalid Comms 1191
3.2. Other 11
3.3. No Information Provided 22
3.4. Non TC 7
4. Escalations 198
5. Inbound New Ticket Logged 254
6. Email Tickets 9508
6.1. Closed by Customer 16
7. Outbound 18
