1. Challenges of HR/Personnel Management
1.1. Greater diversity in the workplace
1.1.1. Employee expectations
1.1.1.1. Effect of technology
1.1.1.1.1. Use of participative management & teams
2. Types of Staff
2.1. Professional
2.1.1. Para professional
2.1.1.1. Non-professional
3. 5 core dimensions model of Hackman & Oldham
3.1. Skill variety
3.1.1. Task identity
3.1.1.1. Task significance
3.1.1.1.1. Autonomy
4. Stages in Recruiting & Hiring
4.1. 1. Advertise position
4.1.1. 2. Review the applicant pool
4.1.1.1. 3. Pre-screening: Test or phone interviews
4.1.1.1.1. 4. Background verification
5. Legal Protections
5.1. Privacy protection is limited
5.1.1. Equal Employment Opportunity
5.1.1.1. Civil Rights Act of 1964
5.1.1.1.1. Affirmative Action
6. Human Resources
6.1. derives from political economy and economics, where it was traditionally called labor, one of three factors of production
7. Functions of Staffing
7.1. recruitment
7.1.1. selection
7.1.1.1. training
7.1.1.1.1. evaluation
8. Human Resources Planning
8.1. Job Analysis
8.1.1. Job Description
8.1.1.1. Job Specification
9. Health & Safety Issues
9.1. Physical
9.1.1. 1. Computers, repetitive stress injury
9.1.1.1. 2. Buildings, sick building syndrome
9.1.1.1.1. 3. Job-related stress and burnout
10. Issues
10.1. Staffing ratios
10.1.1. Staffing reductions
10.1.1.1. Shift of tasks to support staff
10.1.1.1.1. Outsourcing