Chapter 8 Planning and Goal-Setting

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Chapter 8 Planning and Goal-Setting by Mind Map: Chapter 8    Planning and Goal-Setting

1. 8.2 Classify the types of goals organizations might have and the plans they use.

1.1. Type of goals -Strategic/financial -Stated/real

1.2. Plan -Strategic/Operational -Long-term/short-term -Specific/directional -Single-use/standing

1.2.1. chapter 8 slide no 8

2. 8.3 Compare and contrast approaches to goal-setting and planning. Know how to set goals personally and create a useful, functional to-do list Develop your skill at helping your employees set goals

2.1. Traditional goal-setting and MBO

2.1.1. Traditional -Top managers set goals and flow down through organization -Subgoals for each organizational area.

2.1.2. https://www.youtube.com/watch?v=5S4qhA1fweg

2.2. Six characteristics of well-written goals

2.2.1. -Written in terms of outcomes rather than actions -Measurable and quantifiable -Clear as to a time frame -Challenging yet attainable -Written down -Communicated to all necessary organizational members

2.2.1.1. S -specific M-measurable A-attainable R-Relevant T-Time frame

2.3. Five steps of goal-setting

2.3.1. 1.Review mission 2.Evaluate resources 3.Determine goal 4.Note down and communicate 5.Review result and goal

2.4. Contingency factors

2.4.1. -Organizational level -Degree of environmental uncertainty -Length of future commitments

3. 8.4 Discuss contemporary issues in planning.

3.1. -Keep planning in dynamic environments (uncertain) -Environmental scanning (emerging trends): Competitive intelligence(information gathering) -Digital tools

4. 8.1 Define the nature and purposes of planning.

4.1. Planning -Define organization’s goals, -Establish an overall strategy for achieving those goals -Develop plans for organizational work activities.

4.2. Why Plan? -providing direction -reducing uncertainty -minimizing waste and redundancy -establishing the goals or standards used in controlling.