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IC by Mind Map: IC

1. NON-ASSIST

1.1. APPLICATION RCVD

1.1.1. SAME PROCESS AS AFDC, JUST NEED THE CP'S PAYSTUBS, APPLICATION, CP SIGN THE UNIFORM SUPPORT PETITIOENR AND GT

1.2. NO APPLICATION RCVD

1.2.1. CLOSE OUT THE CASE

1.3. FAMILY VIOLENCE INDICATOR

1.3.1. WORKER COMPLETES THE FORM

1.3.2. CP SIGNS THE FORM

2. AFDC

2.1. BATCH PRINT

2.1.1. GT PRINTS

2.1.1.1. APPOINTMENT LETTER PRINTS; NOT ALWAYS WITH THE CORRECT CASEWORKER'S NAME

2.1.1.1.1. [NEED TO SEND INTERVIEW LTR OUTSIDE OF KEIKI]

2.2. CHECK CN

2.2.1. CHILD'S B/C

2.2.1.1. NCP'S NAME ON B/C?

2.2.1.1.1. YES

2.2.2. NO B/C

2.2.2.1. SCHEDULE INTERVIEW APPT WITH CP

2.2.2.1.1. MAIL WORD TEMPLATE INTERVIEW LETTER

2.2.2.1.2. SCHEDULE TUESDAYS AND WEDNESDAYS ONLY

2.3. CHECK KEIKI

2.3.1. CHECK NCP'S ADDRESS

2.3.1.1. NON-VERIFIED

2.3.1.1.1. SENT POSTAL

2.3.1.2. VERIFIED - HAS TO BE V IN PADD

2.3.2. UPDATE INTR

2.3.2.1. EVEN WITH A C IN PADD FOR NCP'S ADDRESS

2.3.3. BENEFIT HISTORY

2.3.3.1. KEIKI; AFDC SCREEN

2.3.3.1.1. COPY THE HAWI CASE ID

2.3.4. CHILDREN

2.3.4.1. KEIKI: CHECK MEMB SCREEN CHILDREN'S NAMES

2.3.4.1.1. ENSURE THAT ALL CHILDREN LISTED IN HAWI IS REFLECTED IN KEIKI MEMB SCREEN

2.3.5. GT FOR CP AND NCP HIGHLIGHTED

2.3.5.1. PERSONAL INFO

2.3.5.1.1. HOW DID CP/NCP FILE THEIR TAXES

2.4. CHECK CN

2.4.1. CS ORDER

2.4.1.1. LOOK AT CP HAS BEEN IN PADD OR WHERE THE CHILD WAS BORN

2.4.1.1.1. SEND TRANS #3

2.5. CP APPT

2.5.1. REQUEST FOR CHILDREN B/C, M/C, DIVORCE DECREE OR CHILD SUPPORT ORDER

2.5.1.1. IF NCP, NON ON THE CHILD(REN) B/C; A PATERNITY AFFIDAVIT NEEDS TO BE COMPLETED BY CP

2.5.1.2. PATERNITY AFFIDAVIT > SEE S DRIVE > TEAM 1 > P > PATERNITY AFFIDAVIT

2.5.2. COPY OF THE MEDICAL INSURANCE CARDS

2.5.2.1. IF CP DOESN'T HAVE IT, PHOTOS OF IT IS FINE OR IF CHILDREN ARE ON QUEST OR MEDICAID (ALOHA CARE)

2.5.3. SCAN ALL INFO INCLUDING CP'S ID INTO CN

2.6. AFTER CP APPT COMPLETED

2.6.1. UPDATE URSU SCREEN (CP KEPT APPT SO THAT KEIKI WON'T CLOSE THE CASE

2.6.1.1. DO NARR THAT CP KEPT HER APPT

2.6.1.1.1. NOTATE IN OUTLOOK THAT CP KEPT APPT

2.6.2. UPDATE UPGT WITH INFO FROM THE GENERAL TESTIMONY

2.6.3. ENSURE NCP'S ADDRESS IS VERIFIED

2.6.4. PRSU - PRINT BASED THE DOCS NEEDED BASED ON THE INTERGOVORNMENTAL MATRIX

2.6.5. ADD B/C, MARRIAGE CERTIFICATE, DIVORCE DECREE, CS ORDERS, PHOTO OF NCP OR FACEBOOK INFO, OTHER RESERACH REGARDING NCP'S EMPLOYER, ADDRESS, AND ASSOCIATED PEOPLE; PLACE DOCS UNDER NOTES

2.6.6. GIVE DOCS TO LA FOR REVIEW

2.6.6.1. TANF

2.6.6.1.1. LA SIGNS

2.6.6.2. NON ASSIST

2.6.6.2.1. CP SIGNS

2.6.7. MAIL PACKET OUT

2.6.7.1. UPDATE FIUP

2.6.7.1.1. DOCKET # WITH KEIKI #

2.6.7.1.2. DATE HI CSEA MAILED IT OUT

2.6.7.2. ENTER NARR

2.6.7.3. TICKLE FOR 30 DAYS FOR ACKNOWLEDGEMENT

2.6.7.4. KEIKI > SEND > PROVIDE > OTHER > MAILING TRANS #! FOR REGISTRATIONI AND ENF

2.6.7.5. TICKLE FOR THREE WEEKS FOR AN AKNOWLEDGEMENT

2.6.8. INPUT NARR AND & LOOK THAT PACKET SENT TO OOS; TICLE FOR 30 DAYS

2.6.9. SCAN INTO CN

2.6.9.1. ATTRIBUITE INTERSTATE > UIFSA PET FINAL

2.6.10. USUALLY WITHIN 30 DAYS; OUR OFFICE RECEIVES AN ACKNOWLEMENT FROM OSO

2.6.10.1. UPON RECEIPT UPDATE FIUP

2.6.10.1.1. WITH THE OOS CASE #

2.6.10.1.2. FILE DATE IS THE DATE RCVD BY HI CSEA

2.6.10.1.3. **OOS DOCKET AND FILE DATE WILL CHANGE AFTER RECEIPT OF THE FINAL OOS ORDER

2.7. WHEN FILED ORDER IS RCVD

2.7.1. PROCESS RESP SCREEN

2.7.1.1. UPDATE FIUP WITH THE OOS DOCKET # & FILE DATE OF THE ORDERS

2.7.1.2. WILL TAKE YOU TO DEXO SCREEN

2.7.1.3. TRNAMISSTAL TO CP WILL PRINT; MAIL ORDER TO CP

2.7.2. CHECKS OBS

2.7.3. SCAN IN CN

2.7.4. REVIEW FOR PAYMENTS EVERY 30 DAYS