Group 6 - Cost of Quality for Health Information Exchange (HIE) Project

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Group 6 - Cost of Quality for Health Information Exchange (HIE) Project by Mind Map: Group 6 - Cost of Quality for Health Information Exchange (HIE) Project

1. Cost of Conformance

1.1. Prevention Costs

1.1.1. Personnel and User Training

1.1.2. Documentation of HIE Project Processes

1.1.3. Appropriate Equipment Acquisition and Maintenance

1.1.4. Accurate Timeline Development

1.2. Appraisal Costs

1.2.1. User and System Testing

1.2.2. User and System Test Result Analysis

1.2.3. Inspectiions

1.2.4. Issue Monitoring and Tracking

2. Cost of Nonconformance

2.1. Internal Failure Costs

2.1.1. Reworking HIE system

2.1.2. Repairing HIE system

2.2. External Failure Costs

2.2.1. Financial and Legal Liability

2.2.2. Loss in Business

2.2.3. Loss in Reputation

2.2.4. Loss in Patient/Provider Trust