MHOP, AOT Scheduling
by Bonnie Christensen
1. Program Assistant
2. MHOP, AOT Schedules and adds consumers to staffs calendars
3. Physical Chart/Audit for Treatment Plans
4. Reports NS and RS for each site
5. Opens consumer into Tier if under AOT, MHOP services
6. Reduces NS and RS
7. Monitors Psychiatric Appointments that require seeing a Psychiatrist prior to therapy. If NS for therapy appointment must be cancelled on the therapist calendar.
8. Pre-Authorizations
9. Verifies Insurance
10. Appointment Reminder
11. One Line for Incoming Calls
12. Completes a Pre-Screening
13. Add appointments to staffs calendars
14. Triages Services to MHOP, AOT, Case Management, Peer Services, Therapy, Psychiatric Evaluations, and Medication Management, FCST Referrals
15. Improvement of Quality of Care
16. Efficient Treatment Services
17. Triages services with follow up
18. Schedules services completed at EOP, LOP, SLOP, or through AOT staff.
19. Schedules existing trained staff to work with AOT and other program services
20. Builds Rapport with the Consumer at Pre-Screening
