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Support Inquiry by Mind Map: Support Inquiry

1. Do you instantly know the answer?

1.1. Yes

1.1.1. Is there a Knowledge Base article for future reference? Yes Resolve No Add "Documents" label in Assistly. If you intend to draft a Knowledge Base article make note of that on the ticket.

1.2. No

1.2.1. Check Knowledge Base, Wiki and Campfire Question Answered? Yes No