Customer Calls

Customer Calls

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Customer Calls by Mind Map: Customer Calls

1. Add Customer Security Info

2. Processing Application

3. Process Customer Info

4. Collect customer info

5. END

6. Additional Question

7. Raise Service request/ticket

8. Review Problem

9. Resolution/Solution

10. Review Problem

11. Review Customer Profile

12. Security Verification

13. Resolution/Solution

14. Call Transfer to Specialist

15. Review Problem

16. Request for Account Services

17. Easy Problem

18. Complex Problem

19. Existing Account

20. New Account

21. Customer Representative

22. Automated answering machine