Employee Rewards
by Karen Tucker
1. o 6 Categories Manufacturing, Service Company, Small Business Education, Healthcare, Non-profit
2. • Baldridge Excellence Framework selection criteria o Cybersecurity risks, risk management o Organizational performance
3. • ISO 9000 o Quality Management Principles Customer Focus Leadership Engagement Process Approach Improvement Evidence-based decision making Relationship management
4. • Total Quality Management o 8 Principles of total quality management Customer-focused Total employee envolvement Process-centerd Integrated system Strategic and systematic approach Continual improvement Fact-based decision
5. • Biomedical Auditor (CBA) • Calibration Technician (CCT) • HACCP (Food Safety Auditor) • Manager of Quality Organizational Excellence (CMQ/OE) • Master Black Belt (CMBB) • Pharmaceutical GMP Professional (CPGP)
6. • Quality Engineer (CQE) • Quality Improvement Associate (CQIA) • Quality Inspector (CQI) • Quality Process Analyst (CQPA) • Quality Technician (CQT) • Quality Auditor (CQA)
7. • Reliability Engineer (CRE) • Six Sigma Black Belt (CSSBB) • Six Sigma Green Belt (CSSGB) • Six Sigma Yellow Belt (CSSYB) • Software Quality Engineer (CSQE) • Supplier Quality Professional (CSQP)
8. • Business/nonprofit, healthcare, and educational industries
9. • Highest Presidential Honor for Performance Excellence
10. • MBNQA Selection Criteria o Leadership & Strategy o Customer relationships o Measurement, analysis and knowledge management o Workforce, Operations & results
11. Baldridge Excellence Framework
12. MBNQA (The Malcolm Baldrige National Quality Award)
13. Quality Awards
14. Standards
15. Certifications